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- Tasks: Analyse online customer journeys and improve digital performance using Google Analytics.
- Company: Join a top global health & beauty retailer with a strong presence in Asia and Europe.
- Benefits: Enjoy a salary of £45k plus a £3k bonus and hybrid working options.
- Why this job: Be part of a dynamic team, gain valuable insights, and enhance your analytical skills.
- Qualifications: Strong technical skills in GA4, data visualisation, and A/B testing required.
- Other info: Work from home three days a week, with two days in the office.
The predicted salary is between 36000 - 60000 £ per year.
Location: WFH 3x a week (Office for remaining 2 days)
Salary: £45k + £3k on-target bonus
No sponsorship available
Company Overview: Join a leading global health & beauty retailer with a strong presence in Asia and Europe, operating numerous stores and owning well-known brands.
Role Overview: The Customer Digital Analyst will analyze the online customer journey using Google Analytics (GA4), providing insights to improve digital performance. Reporting to the Customer Digital Analytics Lead, you'll support various business units with actionable insights, requiring strong technical skills and a commercial mindset.
Key Responsibilities:
- Analyze website performance, sales, and transactions.
- Audit, implement, and report on GA4 data, becoming the expert.
- Create data visualizations using Power BI, Tableau, or Looker.
- Conduct A/B testing and recommend optimizations.
- Present findings confidently to stakeholders.
- Stay informed on eCommerce and retail trends.
- Demonstrate expertise in GA4, data visualization, and A/B testing.
The Benefits:
- Up to £45,000 + benefits
- Hybrid working
- London-based
How to Apply:
Send your CV to Jordan Victor via the Apply Link below. Even if you're not currently looking, send us your CV for future opportunities.
Customer Digital Analyst employer: Harnham Ltd
Contact Detail:
Harnham Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Digital Analyst
✨Tip Number 1
Familiarise yourself with Google Analytics 4 (GA4) and its features. Since the role requires expertise in GA4, being able to demonstrate your knowledge and experience with this tool during interviews will set you apart from other candidates.
✨Tip Number 2
Brush up on your data visualisation skills using tools like Power BI, Tableau, or Looker. Prepare a portfolio of visualisations that showcase your ability to present data insights clearly and effectively, as this will be crucial for the role.
✨Tip Number 3
Stay updated on the latest eCommerce and retail trends. Being knowledgeable about current market dynamics will help you provide relevant insights and recommendations during discussions with stakeholders.
✨Tip Number 4
Practice presenting your findings confidently. Since the role involves presenting insights to stakeholders, rehearsing how to communicate your analysis clearly and persuasively will enhance your chances of making a strong impression.
We think you need these skills to ace Customer Digital Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Digital Analyst role. Focus on your expertise in Google Analytics (GA4), data visualisation tools like Power BI or Tableau, and any experience with A/B testing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the online customer journey and how you can contribute to improving digital performance. Mention specific examples of past projects where you've successfully analysed data and presented findings.
Showcase Technical Skills: In your application, emphasise your technical skills related to data analysis and visualisation. Include any certifications or training you've completed in GA4 or other relevant tools, as this will demonstrate your commitment to the field.
Follow Application Instructions: When applying, ensure you send your CV directly to Jordan Victor via the provided Apply Link. Double-check that your documents are formatted correctly and free of errors before submission.
How to prepare for a job interview at Harnham Ltd
✨Know Your Analytics Tools
Familiarise yourself with Google Analytics 4 (GA4) and other data visualisation tools like Power BI or Tableau. Be prepared to discuss your experience with these platforms and how you've used them to derive insights in previous roles.
✨Understand the Customer Journey
Research the online customer journey and be ready to explain how you would analyse it. Think about how you can use data to enhance user experience and drive sales, as this will be crucial for the role.
✨Prepare for A/B Testing Questions
Since A/B testing is a key responsibility, be ready to discuss your past experiences with it. Prepare examples of tests you've conducted, the outcomes, and how you recommended optimisations based on the results.
✨Showcase Your Presentation Skills
You'll need to present findings to stakeholders, so practice articulating your insights clearly and confidently. Consider preparing a mock presentation to demonstrate your ability to communicate complex data effectively.
