Fintech Operations Analytics & Insights Lead

Fintech Operations Analytics & Insights Lead

Full-Time On-site
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Harnham - Data and Analytics Recruitment is recruiting an Operations Analytics and Insight Lead for a London fintech business. The role blends hands-on analytics (60%) with strategy and people leadership (40%), guiding a team of 4–5 and shaping the operational roadmap.

You'll drive performance measurement, run A/B tests, and oversee AI/chatbot initiatives, automation, and workforce analytics across customer service and KYC. Hybrid work: three days in the office.

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Fintech Operations Analytics & Insights Lead employer: Harnham - Data and Analytics Recruitment

As an AI Automation Lead at this investment-focused organisation in London, you will thrive in a collaborative and innovative environment that prioritises technology and data. The company offers a competitive salary, comprehensive benefits, and the unique opportunity to build impactful AI solutions from the ground up, all while fostering professional growth and cross-functional teamwork.

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Contact Details:

Harnham - Data and Analytics Recruitment Recruitment Team