CRM Manager - 12 month FTC in Surrey

CRM Manager – 12-month FTC Farnham – hybrid 1x a week Up to £57,500 This is a high impact CRM Manager role within a fast growing direct to consumer subscription business where lifecycle marketing is central to commercial performance. You will have clear ownership, visible influence, and the opportunity to drive measurable gains across retention, repeat purchase, and customer lifetime value in a business scaling at pace. The Company They are a science led, direct to consumer health and wellness business with a strong subscription and repeat purchase model. The company operates in a high growth category and has built a sizeable and loyal customer base. CRM plays a critical role in their growth strategy, with a strong focus on long term customer relationships, product engagement, and lifetime value. The business is collaborative, data informed, and investing in its growth marketing capability. The Role Own lifecycle marketing execution across CRM channels, with email as the primary channel Translate CRM strategy into high quality campaign plans and automated lifecycle journeys Drive retention, repeat revenue, subscription performance, and lifetime value Manage a high frequency CRM calendar and automation roadmap Lead key lifecycle journeys including welcome, onboarding, replenish…