At a Glance
- Tasks: Manage surveys and support the launch of a new digital product across markets.
- Company: Dynamic company focused on UX research and data analytics.
- Benefits: Competitive day rate, remote work, and collaboration with a talented team.
- Other info: Fast-paced environment with opportunities for growth in UX research.
- Why this job: Be at the forefront of innovative product launches and make a real impact.
- Qualifications: Experience with Qualtrics and strong coordination skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day
About the Role
Our client is looking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.
Key Responsibilities
- CSAT Survey Execution (via Qualtrics):
- Program and manage app-intercept surveys in collaboration with the product team
- Support beta testing and rollout across multiple markets
- Coordinate translations and research ops (critical priority)
- Handle end-to-end survey operations including localisation and legal compliance
- Research Coordination:
- Communicate with key stakeholders across markets
- Ensure intercepts and translations are fully functioning
- Support evaluation of external research agencies and feasibility of off-the-shelf solutions
Must-Have Skills
- Strong hands-on experience with Qualtrics
- Operational Researcher Experience
- Proven research operations capabilities
- Exceptional coordination and stakeholder management
Nice-to-Have
- UX research
- Experience in multi-market digital product launches
- Familiarity with CSAT or survey setup across markets
Team You'll Work With
- Lead UX Researcher
- Data Analyst
- Head of Digital
- Product Team
- One rep per target market
What Sets an Excellent Candidate Apart
- Has led similar CSAT or intercept-based survey projects
- Comes from a UX-focused research environment rather than traditional market research
Remote Operations Researcher in Stockport employer: Harnham - Data & Analytics Recruitment
Join a leading martech company that offers a remote-first work environment, allowing you to balance your professional and personal life while contributing to innovative projects backed by Google. With a strong focus on employee growth, you'll have the opportunity to collaborate with a talented team, enhance your skills in app development, and play a crucial role in shaping the future of digital marketing analytics. Enjoy competitive salaries and benefits as you thrive in a culture that values creativity and technical excellence.
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team
