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For Companies At a Glance
- Tasks: Lead exciting gamification projects and enhance customer engagement.
- Company: Join a growing fintech company making waves in customer marketing.
- Benefits: Enjoy a competitive salary, performance bonuses, and hybrid working options.
- Why this job: Make a real impact while working in a creative and dynamic environment.
- Qualifications: Experience in marketing and a creative mindset are essential; gamification experience is a bonus.
- Other info: Work closely with top executives to shape customer experiences.
The predicted salary is between 39000 - 65000 £ per year.
This well-established fintech has recently started growing out their customer marketing team, and with some exciting new projects comes this new role to lead them!
As a Senior Loyalty Manager, you can expect to be involved in the following:
- Leading on their brand new gamification programme, driving the creative strategy to ensure that they are first in class
- Driving certain customer behaviours and ensuring customer enjoyment and engagement
- Identifying third parties for the business to work with and drive engagement
- Championing customer experience, and identifying pain points
- Working closely with CRM, Customer Engagement, and the Chief Customer Officer
Your Skills and Experience
- Experience working in a marketing position within a loyalty driven business is ideal
- Gamification experience is a plus
- Creative mindset needed
- Proactivity needed to drive new opportunities
- Industry experience not required
Benefits
- Salary up to £65,000
- Performance based bonus
- Hybrid working
- Great opportunity to have a real impact on the business
How to apply
Express your interest by sending your CV to Theo via the apply link on this page.
Senior Loyalty Manager employer: Harnham - Data & Analytics Recruitment
Contact Detail:
Harnham - Data & Analytics Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Loyalty Manager
✨Tip Number 1
Familiarise yourself with the latest trends in gamification and customer loyalty programmes. Being able to discuss recent case studies or successful campaigns during your interview will show your passion and knowledge in the field.
✨Tip Number 2
Network with professionals in the fintech and marketing sectors. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to showcase your creative thinking skills. Think of innovative ideas for customer engagement that you can present during your interview, demonstrating how you can contribute to their new gamification programme.
✨Tip Number 4
Research the company’s current customer engagement strategies and identify any areas for improvement. This will not only help you understand their needs but also allow you to propose actionable solutions during your discussions.
We think you need these skills to ace Senior Loyalty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing and loyalty programmes. Emphasise any gamification projects you've worked on, showcasing your creative mindset and proactive approach.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the role of Senior Loyalty Manager. Discuss how your skills align with the company's goals, particularly in driving customer engagement and enhancing the customer experience.
Showcase Relevant Achievements: In both your CV and cover letter, include specific examples of past successes in loyalty marketing. Use metrics to demonstrate how your contributions have positively impacted customer behaviour and engagement.
Follow Application Instructions: Ensure you send your application directly to Theo via the apply link provided in the job listing. Double-check that all documents are attached and formatted correctly before hitting send.
How to prepare for a job interview at Harnham - Data & Analytics Recruitment
✨Showcase Your Gamification Knowledge
Since the role involves leading a gamification programme, be prepared to discuss your understanding of gamification strategies. Share examples of how you've successfully implemented similar initiatives in the past or how you would approach it creatively.
✨Demonstrate Customer-Centric Thinking
Highlight your experience in driving customer engagement and improving customer experiences. Be ready to discuss specific pain points you've identified in previous roles and how you addressed them to enhance customer satisfaction.
✨Be Proactive with Ideas
This position requires a proactive mindset, so come armed with ideas on how to drive customer behaviours and engagement. Think about innovative strategies that could set the company apart from competitors and be ready to share them.
✨Understand the Company’s Brand and Values
Research the fintech company thoroughly before the interview. Understand their brand values and how they position themselves in the market. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
