At a Glance
- Tasks: Execute surveys and support the launch of a new digital product across markets.
- Company: Join a dynamic team focused on UX research and data analytics.
- Benefits: Competitive day rate, remote work flexibility, and a fast-paced environment.
- Other info: Opportunity to work with a talented team and grow your research expertise.
- Why this job: Be at the forefront of digital innovation and make a real impact.
- Qualifications: Experience with Qualtrics and strong coordination skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day
About the Role
Our client is looking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.
Key Responsibilities
- CSAT Survey Execution (via Qualtrics): Program and manage app-intercept surveys in collaboration with the product team
- Support beta testing and rollout across multiple markets
- Coordinate translations and research ops (critical priority)
- Handle end-to-end survey operations including localisation and legal compliance
Research Coordination:
- Communicate with key stakeholders across markets
- Ensure intercepts and translations are fully functioning
- Support evaluation of external research agencies and feasibility of off-the-shelf solutions
Must-Have Skills
- Strong hands-on experience with Qualtrics
- Operational Researcher Experience
- Proven research operations capabilities
- Exceptional coordination and stakeholder management
Nice-to-Have
- UX research Experience in multi-market digital product launches
- Familiarity with CSAT or survey setup across markets
Team You'll Work With
- Lead UX Researcher
- Data Analyst
- Head of Digital Product Team
- One rep per target market
What Sets an Excellent Candidate Apart
- Has led similar CSAT or intercept-based survey projects
- Comes from a UX-focused research environment rather than traditional market research
Remote Operations Researcher employer: Harnham - Data & Analytics Recruitment
As a Remote Operations Researcher, you will join a dynamic team dedicated to launching innovative digital products in the UK and beyond. Our company fosters a collaborative work culture that values creativity and initiative, offering flexible working patterns and competitive day rates. With a strong focus on employee growth, we provide opportunities for professional development and the chance to make a significant impact in a fast-paced environment.
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Operations Researcher
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or other platforms. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and their products, especially if they’re launching something new. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Remote Operations Researcher
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Qualtrics and research operations. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Coordination Skills:Since this role involves a lot of stakeholder management, give us examples of how you've successfully coordinated projects in the past. We love seeing how you’ve handled communication across different teams or markets!
Highlight Your UX Research Experience:If you’ve got any background in UX research or have worked on digital product launches, make sure to mention it! We’re keen to know how your experience can contribute to our fast-paced project.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harnham - Data & Analytics Recruitment
✨Know Your Tools
Make sure you're familiar with Qualtrics and any other tools mentioned in the job description. Brush up on how to programme surveys and manage data, as this will likely come up during your interview.
✨Showcase Your Coordination Skills
Prepare examples that highlight your experience in coordinating research projects and managing stakeholders. Think about times when you successfully juggled multiple tasks or communicated effectively across teams.
✨Understand the UX Landscape
Since this role is focused on UX research, be ready to discuss your understanding of user experience principles. Share insights from past projects where you contributed to UX-focused research, especially in multi-market contexts.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-time. Prepare to discuss how you would handle challenges like survey localisation or compliance issues, demonstrating your critical thinking and operational expertise.
