Operations Analytics & Insight Lead
Permanent London (Hybrid)
Up to Β£100k + benefits
I'm currently representing my client on an exciting Operations Analytics & Insight Lead opportunity, leading the data and insights function across a complex operational environment.
The Role:
- Own and evolve the Data & Insights strategy across Operations.
- Lead, coach and develop a team of analysts.
- Establish a trusted single source of truth for operational and customer metrics.
- Design measurement frameworks, experiments, scorecards and performance thresholds.
- Act as the senior analytical partner to leadership, turning complex problems into clear commercial decisions.
- Drive analytical standards, quality and best practice across the function.
- Champion the responsible use of AI and automation across operations.
Requirements:
- Proven experience leading a data, analytics or insights function.
- Strong quantitative and statistical skills, including experiment design and testing.
- Ability to connect data and metrics to wider business outcomes.
- Strong stakeholder management and influencing skills at senior level.
- Strong technical understanding of SQL, cloud data warehousing and modern data tooling.
- Experience with tools such as BigQuery, dbt, Airflow, Git and Looker/Tableau or similar.
- Python experience is advantageous.
- Comfortable working with ambiguity while maintaining strong analytical rigour.
What Will Make You Stand Out:
- Experience building or transforming an analytics function.
- Strong commercial mindset with a track record of influencing strategic decisions through data.
- Experience within complex customer-facing or operational environments.
- Experience with AI, automation and operational analytics.
- The ability to challenge senior stakeholders and translate complex analysis into clear, actionable recommendations.
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Operational Analytics and Insight Lead employer: Harnham - Data & Analytics Recruitment
Join a forward-thinking SaaS organisation in London, where you'll not only lead the Data Engineering function but also play a pivotal role in shaping the future of AI and data solutions. With a strong emphasis on innovation, employee development, and a collaborative work culture, this company offers clear progression opportunities and the chance to work on impactful projects that drive commercial success. Enjoy a supportive environment that values your expertise while you tackle exciting technical challenges and contribute to the growth of a rapidly expanding business.
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team