Operational Analytics and Insight Lead

Operational Analytics and Insight Lead

Full-Time On-site
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Operations Analytics & Insight Lead


Permanent London (Hybrid)


Up to Β£100k + benefits


I'm currently representing my client on an exciting Operations Analytics & Insight Lead opportunity, leading the data and insights function across a complex operational environment.


The Role:



  • Own and evolve the Data & Insights strategy across Operations.

  • Lead, coach and develop a team of analysts.

  • Establish a trusted single source of truth for operational and customer metrics.

  • Design measurement frameworks, experiments, scorecards and performance thresholds.

  • Act as the senior analytical partner to leadership, turning complex problems into clear commercial decisions.

  • Drive analytical standards, quality and best practice across the function.

  • Champion the responsible use of AI and automation across operations.


Requirements:



  • Proven experience leading a data, analytics or insights function.

  • Strong quantitative and statistical skills, including experiment design and testing.

  • Ability to connect data and metrics to wider business outcomes.

  • Strong stakeholder management and influencing skills at senior level.

  • Strong technical understanding of SQL, cloud data warehousing and modern data tooling.

  • Experience with tools such as BigQuery, dbt, Airflow, Git and Looker/Tableau or similar.

  • Python experience is advantageous.

  • Comfortable working with ambiguity while maintaining strong analytical rigour.


What Will Make You Stand Out:



  • Experience building or transforming an analytics function.

  • Strong commercial mindset with a track record of influencing strategic decisions through data.

  • Experience within complex customer-facing or operational environments.

  • Experience with AI, automation and operational analytics.

  • The ability to challenge senior stakeholders and translate complex analysis into clear, actionable recommendations.

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Operational Analytics and Insight Lead employer: Harnham - Data & Analytics Recruitment

Join a forward-thinking SaaS organisation in London, where you'll not only lead the Data Engineering function but also play a pivotal role in shaping the future of AI and data solutions. With a strong emphasis on innovation, employee development, and a collaborative work culture, this company offers clear progression opportunities and the chance to work on impactful projects that drive commercial success. Enjoy a supportive environment that values your expertise while you tackle exciting technical challenges and contribute to the growth of a rapidly expanding business.

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Contact Details:

Harnham - Data & Analytics Recruitment Recruitment Team