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- Tasks: Lead customer insights to drive data-driven decisions and enhance customer experience.
- Company: Innovative health and life insurer with a focus on rewarding healthier lifestyles.
- Benefits: Competitive salary, bonus potential, hybrid work model, and opportunities for professional growth.
- Other info: Join a dynamic team backed by a global financial services group.
- Why this job: Make a real impact by bridging data and business to enhance customer-centric strategies.
- Qualifications: Strong SQL skills, Python experience preferred, and proven ability to derive actionable insights.
The predicted salary is between 70000 - 90000 £ per year.
A leading UK health and life insurer, known for its innovative, rewards-led model that incentivises healthier lifestyles, is seeking a Customer Insight Lead. The business is backed by a global financial services group and continues to operate at scale; they're investing heavily in data, analytics, and customer insight, and doubling down on personalisation and customer-centricity, with insight at the core.
Reporting into the Director of Customer Insight, this is a senior individual contributor role acting as the strategic glue across Analytics, BI, and Insight.
- Bridge data, tech, and business teams to ensure insight drives decisions
- Partner with Marketing, Product, and Data Science
- Support self-serve BI and scalable insight delivery
- Strong SQL
- Python experience is strongly preferred
- Proven ability to turn data into clear, actionable insight
- Strong stakeholder management with a focus on driving impact
Team Manager, Account Management in Manchester employer: Harnham - Data & Analytics Recruitment
Contact Detail:
Harnham - Data & Analytics Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager, Account Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer insight and data analytics. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your experience with SQL, Python, and turning data into actionable insights. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Manager, Account Management in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in data, analytics, and customer insight, as these are key for us. Use specific examples that showcase your skills in SQL and Python.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer insight and how you can bridge the gap between data and business teams. Keep it engaging and relevant to the role.
Showcase Your Stakeholder Management Skills: We love candidates who can manage relationships effectively. In your application, mention any experiences where you've successfully collaborated with marketing, product, or data science teams to drive impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harnham - Data & Analytics Recruitment
✨Know Your Data Inside Out
Make sure you brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used data to drive decisions in previous roles. Having specific examples of how you've turned data into actionable insights will really impress them.
✨Understand the Business Landscape
Familiarise yourself with the health and life insurance sector, especially the company's innovative approach to customer insight. Knowing their rewards-led model and how it impacts customer behaviour will show that you're genuinely interested in the role and the company.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about your experience in managing stakeholders effectively. Think of examples where you've collaborated with marketing, product, or data science teams to achieve a common goal. Highlighting your ability to bridge gaps between different teams will be key.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about how they measure the success of their customer insights or what challenges they face in personalisation. This not only shows your interest but also your strategic thinking.