Job Description
Director of Quantitative Operations
Up to £100,000 + Quarterly BonusRemote (UK) | London Office Available
I'm hiring a Director of Quantitative Operations for a highly respected healthcare insights and research organisation, part of a globally recognised healthcare data and research group. This is a leadership role focused on operational excellence, team performance, and project delivery across quantitative healthcare research programmes.
The business combines the agility and specialist expertise of a healthcare research consultancy with the backing and scale of a global organisation, delivering research and healthcare data services to pharmaceutical, biotech, and healthcare clients across Europe and beyond.
The Opportunity
This role leads the UK & European Quant Operations function, overseeing the delivery of quantitative healthcare research projects that support clinical trials, healthcare studies, and pharmaceutical research initiatives.
Importantly, this is not a research design or insights role.
Instead, you'll be responsible for:
- Leading operational delivery teams
- Managing project and fieldwork operations
- Optimising processes and performance
- Developing leaders and future talent
- Driving operational excellence and client satisfaction
- Ensuring projects are delivered efficiently, profitably, and to the highest quality standards
The team generates approximately £12m-£15m of annual project revenue, making this a highly visible leadership position.
What You'll Be DoingLeadership & Team Development
- Lead, coach, and develop a team of approximately 12 people across operations and project management functions
- Drive succession planning and team development
- Manage team performance, resource allocation, and utilisation
- Build a high-performing, delivery-focused culture
Operational Excellence
- Oversee day-to-day quantitative research operations across the UK and Europe
- Ensure projects are delivered on time, within budget, and to agreed quality standards
- Develop and implement best practices across project delivery and operational workflows
- Continuously improve efficiency, scalability, and profitability
Stakeholder & Client Management
- Work closely with clients to understand project requirements and operational feasibility
- Build credibility with senior internal and external stakeholders
- Ensure excellent communication between operations, client services, finance, and wider business functions
Strategic Contribution
- Support the implementation of departmental strategy and growth plans
- Partner with senior leadership to enhance operational delivery capabilities
- Contribute to service innovation and operational improvements across the business
What They're Looking ForEssential
- Strong background in quantitative research operations
- Healthcare, pharmaceutical, healthcare insights, or healthcare data collection experience
- Proven experience leading operational or project delivery teams
- Experience managing budgets, resources, and project portfolios
- Strong stakeholder management and executive-level communication skills
- Ability to operate in a fast-paced, delivery-driven environment
- Experience within market research, healthcare research, or healthcare fieldwork operations
Highly Desirable
- Clinical trials or healthcare recruitment experience
- Experience working with healthcare professionals or physician research panels
- Experience within healthcare insights or patient recruitment environments
- Exposure to ISO 20252 / 26362 standards and healthcare research regulations
The Ideal Candidate
You're likely currently operating as a:
- Research Operations Director
- Associate Director, Research Operations
- Head of Operations
- Healthcare Research Operations Manager
- Quantitative Operations Lead
- Research Delivery Director
- Healthcare Fieldwork Director
You'll be comfortable balancing strategic leadership with operational execution, and you'll bring the gravitas needed to influence senior stakeholders both internally and externally.
Why Join?
- Join a globally recognised healthcare insights organisation
- Lead a significant operational function across the UK and Europe
- Strong reputation within pharma and healthcare research
- Fully remote working available
- Backed by a major international healthcare business
- Significant autonomy and visibility
- Opportunity to shape and develop a high-performing team
Package
- Up to £100,000 base salary
- Quarterly performance bonus (company + individual performance)
- Remote-first working
- London office available
- Travel support during onboarding where required
Interview Process
- CV Review
- Online soft-skills assessment (30-45 minutes)
- Initial interview with Managing Director
- Final-stage presentation and panel interview
Director of Quantitative Operations in Manchester employer: Harnham - Data & Analytics Recruitment
Join a forward-thinking SaaS organisation in London, where you'll not only lead the Data Engineering function but also play a pivotal role in shaping the future of AI and data solutions. With a strong emphasis on innovation, employee development, and a collaborative work culture, this company offers clear progression opportunities and the chance to work on impactful projects that drive commercial success. Enjoy a supportive environment that values your expertise while you tackle exciting technical challenges and contribute to the growth of a rapidly expanding business.
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team
