Job Description
CRO Manager
Location: London (Hybrid)
Salary: Up to £50,000 + Benefits
A rapidly growing, award-winning digital optimisation agency is looking for a CRO Manager to join its expanding team.
This is an excellent opportunity for an experienced CRO professional to lead optimisation programmes for a range of well-known clients, working closely with analysts, UX specialists and developers to deliver meaningful business impact through experimentation and insight.
Responsibilities
- Lead and manage CRO programmes across multiple client accounts.
- Develop data-driven optimisation strategies and testing roadmaps.
- Analyse customer behaviour using analytics, heatmaps, user research and experimentation data.
- Build and present recommendations and insights directly to stakeholders.
- Manage multiple projects and priorities in a fast-paced environment.
- Mentor and support junior team members.
Requirements
- Proven experience in CRO, experimentation or digital optimisation.
- Experience working across multiple brands or stakeholders, ideally within an agency environment.
- Strong stakeholder management and client-facing skills.
- Comfortable presenting insights and recommendations to senior audiences.
- Experience mentoring or managing colleagues.
- Data-driven mindset with the ability to turn insight into action.
Nice to Have
- Experience with platforms such as VWO, AB Tasty, Optimizely, Adobe Target or similar experimentation tools.
- Background in analytics, development or implementation.
What's on Offer
- Join an award-winning business recognised as a great place to work.
- Clear progression opportunities into people management.
- High levels of autonomy and client exposure.
- Collaborative, supportive culture with a strong focus on professional development.
- Exposure to a broad mix of experimentation, analytics and optimisation projects.
Find out more and apply via the link below!
Manager, Digital Customer Experience in London employer: Harnham - Data & Analytics Recruitment
Join a forward-thinking SaaS organisation in London, where you'll not only lead the Data Engineering function but also play a pivotal role in shaping the future of AI and data solutions. With a strong emphasis on innovation, employee development, and a collaborative work culture, this company offers clear progression opportunities and the chance to work on impactful projects that drive commercial success. Enjoy a supportive environment that values your expertise while you tackle exciting technical challenges and contribute to the growth of a rapidly expanding business.
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team
