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For Companies At a Glance
- Tasks: Lead exciting experimentation programmes and drive growth for top brands.
- Company: Fast-growing performance marketing consultancy with a strong data-driven culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for skill development.
- Other info: Supportive culture focused on learning and career growth.
- Why this job: Make a real impact in a dynamic environment while working with ambitious clients.
- Qualifications: Experience in conversion rate optimisation and confidence with analytics tools.
The predicted salary is between 55000 - 55000 £ per year.
This is an opportunity to step into a senior CRO role within a boutique, premium performance marketing consultancy where experimentation sits at the heart of commercial decision making. You will own end-to-end experimentation programmes, work directly with ambitious clients, and play a visible role in shaping how conversion optimisation drives growth.
The Company
They are a fast-growing performance marketing consultancy operating at the intersection of strategy, experimentation, analytics, and digital performance. The business works with well-known, fast growth brands across sectors including entertainment, publishing, ecommerce, B2B, and travel. With a strong data-driven culture and a reputation for award-winning work, they offer the feel of an in-house team while retaining the variety and pace of agency life.
The Role
- Own full end to end experimentation programmes across multiple client accounts
- Lead quantitative and qualitative research to uncover insight and opportunity
- Translate data and behavioural insight into commercially impactful test hypotheses
- Prioritise test ideas based on potential uplift, effort, and strategic value
- Manage the setup, execution, and analysis of experiments using industry leading testing tools
- Partner closely with clients as an extension of their internal teams
- Collaborate with analytics, development, and other marketing specialists to deliver robust testing frameworks
- Communicate results clearly, focusing on learning, impact, and next steps
Your Skills & Experience
- Strong commercial experience in conversion rate optimisation or experimentation
- Confidence working with large datasets and web analytics platforms such as GA4 or Adobe Analytics
- Hands-on experience with testing and personalisation tools such as Optimizely, VWO, or similar
- Proven ability to manage the full experimentation lifecycle from insight through to analysis
- A technical and analytical mindset with curiosity for new platforms and methodologies
- Comfortable working directly with clients and senior stakeholders
What They Offer
- Exposure to a wide variety of high profile, fast growth clients
- Clear opportunities to broaden skills across CRO, analytics, and wider digital strategy
- Supportive, non-hierarchical culture with strong learning and development focus
How to Apply
Apply now to explore how this CRO Manager role could accelerate your career in experimentation and data driven growth.
Manager Digital and Customer Experience in London employer: Harnham - Data & Analytics Recruitment
Contact Detail:
Harnham - Data & Analytics Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Digital and Customer Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past CRO projects and results. This will help you stand out and demonstrate your hands-on experience to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to experimentation and data analysis. Be ready to discuss how you've used tools like GA4 or Optimizely in your previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Manager Digital and Customer Experience in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Manager Digital and Customer Experience. Highlight your experience in conversion rate optimisation and any relevant tools you've used, like GA4 or Optimizely. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about experimentation and how you can contribute to our clients' success. Be sure to mention specific examples of past successes in CRO that demonstrate your capabilities.
Showcase Your Analytical Skills: Since this role involves working with large datasets and analytics platforms, make sure to highlight your analytical mindset. Share any experiences where you've turned data into actionable insights, as this will resonate well with us at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Harnham - Data & Analytics Recruitment
✨Know Your Data
Make sure you’re well-versed in the data analytics tools mentioned in the job description, like GA4 or Adobe Analytics. Be prepared to discuss how you've used these tools in past roles to drive conversion rate optimisation.
✨Showcase Your Experimentation Skills
Prepare examples of successful experimentation programmes you've managed. Highlight your ability to translate insights into impactful test hypotheses and how those tests led to measurable results for clients.
✨Client Collaboration is Key
Since this role involves working closely with clients, think of instances where you've partnered with clients to achieve their goals. Be ready to discuss how you communicate results and next steps effectively.
✨Stay Curious and Adaptable
Demonstrate your curiosity for new platforms and methodologies. Share any recent trends or tools in CRO that excite you and how you plan to incorporate them into your work.