At a Glance
- Tasks: Lead customer insight strategy and connect analytics with business decisions.
- Company: Established organisation focused on customer insights and analytics.
- Benefits: Competitive salary, hybrid working, and long-term investment in data capabilities.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Influence key decisions and shape customer outcomes in a dynamic environment.
- Qualifications: Experience in analytics, BI, and strategic insight delivery.
The predicted salary is between 60000 - 80000 € per year.
We are hiring a Customer Insights and Strategy Transformation Lead to define and connect the customer insight vision across analytics, BI and self service reporting. This role blends strategic direction with hands on delivery, ensuring insight directly shapes customer outcomes and commercial decisions. This is a high visibility opportunity to sit at the centre of data, insight and decision making. You will have real influence over how customer insight is used across the organisation, with the mandate to improve ways of working, build scalable capability and raise confidence in data as a strategic asset.
The Company: We are working with a large, well established organisation operating in a highly regulated, customer focused environment. The business places growing importance on analytics and customer insight to drive strategy, transformation and performance. With teams based across multiple UK locations, they offer a collaborative culture and a strong commitment to hybrid working and long term investment in data capability.
The Role: Own the customer insight vision and operating model, aligning analytics, BI and self service reporting. Act as the strategic bridge between data, technology, insight and business change. Work closely with analytics, insight and data science leaders to prioritise and deliver high impact initiatives.
Customer Insight Lead employer: Harnham - Data & Analytics Recruitment
As a Customer Insight Lead at our large, well-established organisation, you will thrive in a collaborative culture that values analytics and customer insight as key drivers of strategy and transformation. With a strong commitment to hybrid working and long-term investment in data capabilities, we offer meaningful growth opportunities and the chance to influence how insights shape customer outcomes and commercial decisions across the business.
Contact Detail:
Harnham - Data & Analytics Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insight Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to customer insights and be ready to discuss how your experience aligns with their vision. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your skills and how they can benefit the company. Tailor your message to highlight your strategic thinking and hands-on delivery experience, as these are key for the Customer Insight Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Insight Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Customer Insight Lead role. Highlight your experience in analytics, BI, and any hands-on delivery you've done. We want to see how your skills align with our vision!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer insights and how you can influence decision-making. Let us know how you can help shape our strategy!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how your insights have driven transformation and improved performance in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harnham - Data & Analytics Recruitment
✨Know Your Customer Insight Stuff
Make sure you brush up on the latest trends in customer insights and analytics. Be ready to discuss how you've used data to drive strategic decisions in the past. This shows that you not only understand the role but can also bring valuable experience to the table.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully aligned analytics with business objectives. Think about specific projects where your insights led to tangible outcomes. This will demonstrate your ability to act as a strategic bridge between data and business change.
✨Emphasise Collaboration Skills
Since this role involves working closely with various teams, be ready to talk about your experience in collaborative environments. Share stories that highlight your ability to work with analytics, insight, and data science leaders to achieve common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer insights and how they envision the role evolving. This not only shows your interest but also gives you a chance to assess if the company’s vision aligns with your own.
