CRM Lead

CRM Lead

Birmingham Full-Time 40000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance the Braze CRM platform and support 16 brands.
  • Company: Join a national hospitality conglomerate making waves in the industry.
  • Benefits: Enjoy a hybrid work model with flexibility and competitive salary.
  • Why this job: Be at the forefront of CRM innovation while leading a dynamic team.
  • Qualifications: Proficient in HTML, CSS, SQL; team management experience required.
  • Other info: This role is perfect for those with a blend of technical and business skills.

The predicted salary is between 40000 - 84000 £ per year.

We have partnered with a national conglomerate in the hospitality industry that is looking for a CRM Lead to manage their central expertise team.

As the CRM Lead, you will be at the forefront of adopting the Braze CRM platform and elevating its capabilities. Leading a team of 2, you will support 16 internal brands across various projects. This is the perfect opportunity for a CRM Lead with a strong balance of technical expertise and business acumen.

YOUR SKILLS AND EXPERIENCE

  • Proficient with HTML, CSS, SQL, and Liquid.
  • Experience managing teams.
  • Experience in ESPs & CDPs.
  • Experienced delivering multiple CRM campaigns.

HOW TO APPLY

Send your CV if your skills and experience match this opportunity.

CRM Lead employer: Harnham - Data & Analytics Recruitment

As a leading player in the hospitality industry, our company offers an exceptional work environment that fosters innovation and collaboration. With a competitive salary range of £50,000-£60,000 and a hybrid working model, employees enjoy a healthy work-life balance while being part of a dynamic team dedicated to excellence. We prioritise employee growth through continuous training and development opportunities, making this an ideal place for those looking to advance their careers in a supportive and engaging atmosphere.
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Contact Detail:

Harnham - Data & Analytics Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Lead

✨Tip Number 1

Familiarise yourself with the Braze CRM platform before your interview. Understanding its features and capabilities will not only show your enthusiasm for the role but also demonstrate your proactive approach to learning.

✨Tip Number 2

Highlight your experience in managing teams during networking events or informal meet-ups. Building connections with professionals in the hospitality industry can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific CRM campaigns you've delivered in the past. Be ready to share metrics and outcomes that showcase your ability to drive results, as this will resonate well with the hiring team.

✨Tip Number 4

Engage with online communities or forums related to CRM and digital marketing. This can help you stay updated on industry trends and best practices, which you can reference during your discussions with us.

We think you need these skills to ace CRM Lead

Proficiency in HTML
Proficiency in CSS
Proficiency in SQL
Experience with Liquid templating language
Team Management Skills
Experience with Email Service Providers (ESPs)
Experience with Customer Data Platforms (CDPs)
CRM Campaign Management
Technical Expertise in CRM Systems
Business Acumen
Project Coordination
Analytical Skills
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with HTML, CSS, SQL, and Liquid. Emphasise any previous roles where you managed teams or delivered CRM campaigns, as these are key skills for the CRM Lead position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and business acumen. Mention specific projects where you've successfully adopted CRM platforms or led teams, and explain how these experiences make you a great fit for the role.

Highlight Relevant Experience: In your application, focus on your experience with ESPs and CDPs. Provide examples of how you've used these tools to enhance CRM strategies and support multiple brands, as this will demonstrate your capability to manage the central expertise team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for a role that involves managing CRM campaigns and technical platforms.

How to prepare for a job interview at Harnham - Data & Analytics Recruitment

✨Showcase Your Technical Skills

Make sure to highlight your proficiency in HTML, CSS, SQL, and Liquid during the interview. Be prepared to discuss specific projects where you've successfully utilised these skills, as this will demonstrate your technical expertise.

✨Demonstrate Leadership Experience

Since the role involves managing a team, share examples of your previous leadership experiences. Discuss how you motivated your team, handled challenges, and achieved results together, showcasing your ability to lead effectively.

✨Familiarise Yourself with Braze

Research the Braze CRM platform thoroughly before the interview. Understanding its features and capabilities will allow you to speak confidently about how you can elevate its use within the company and support the internal brands.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think of examples from your past experiences where you delivered successful CRM campaigns and be ready to explain your approach.

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