CRM Analyst London (Hybrid) Salary up to £35,000
Looking to take the next step in your CRM and data analytics career? This is a great opportunity to join a well-established consumer-focused organisation where you'll play a key role in delivering targeted marketing campaigns, analysing customer behaviour, and helping to drive data-led decision-making across the business.
The Company
They are a recognised organisation with a strong customer focus and a commitment to leveraging data and technology to improve customer engagement. Operating at scale, they invest heavily in digital capabilities, analytics, and customer experience. This role sits within a collaborative team where you'll have the opportunity to work with a broad range of stakeholders and contribute to impactful CRM initiatives.
The Role
As a CRM Analyst, you will support the delivery and optimisation of CRM campaigns through audience selection, campaign analysis, and customer insight generation.
Responsibilities include:
- Building and defining customer audiences for targeted CRM campaigns
- Using SQL and analytical tools to evaluate campaign performance and generate actionable insights
- Supporting the optimisation of customer targeting strategies across multiple communication channels
- Creating and maintaining campaign data fields and customer data aggregations
- Automating reporting processes and contributing to dashboard improvements
- Ensuring audience selections are accurate, compliant, and aligned with governance requirements
- Collaborating with stakeholders across marketing, data, and technology teams to deliver successful campaigns
- Recommending improvements based on campaign performance and customer behaviour analysis
Your Skills & Experience:
- Strong SQL skills and experience working with customer or marketing data
- Ability to analyse large datasets and identify meaningful trends and insights
- Experience supporting CRM, customer analytics, or marketing campaigns
- Excellent problem-solving and troubleshooting capabilities
- Confidence working independently and managing multiple priorities
- Strong attention to detail and a focus on data accuracy
- Comfortable learning new tools, technologies, and processes
- Excellent communication and stakeholder management skills
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CRM Analyst in City of London employer: Harnham - Data & Analytics Recruitment
Join a forward-thinking SaaS organisation in London, where you'll not only lead the Data Engineering function but also play a pivotal role in shaping the future of AI and data solutions. With a strong emphasis on innovation, employee development, and a collaborative work culture, this company offers clear progression opportunities and the chance to work on impactful projects that drive commercial success. Enjoy a supportive environment that values your expertise while you tackle exciting technical challenges and contribute to the growth of a rapidly expanding business.
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team
