Associate Director Qualitative Reserach in City of London

Associate Director, Qualitative ResearchLondon (Hybrid) Up to £65,000This is a fantastic opportunity for an experienced qualitative research professional to take on a leadership role within a growing healthcare insights environment. You'll have the chance to shape team performance, build client relationships, and drive the successful delivery of high-impact research projects.The CompanyThey are a global research and insights organisation that supports decision-making across the healthcare and life sciences sectors. Known for delivering high-quality research solutions, they combine innovative methodologies with a collaborative and technology-enabled approach. Their culture encourages continuous improvement, professional development, and excellence in client service.The Role

• Lead, mentor, and develop a team of qualitative research professionals.
• Oversee the delivery of qualitative research projects, ensuring timelines, budgets, and quality standards are met.
• Manage project escalations and work with internal stakeholders to resolve challenges effectively.
• Monitor team performance, workload distribution, and key operational metrics.
• Build and maintain strong client relationships, providing a consultative and solution-focused service.
• Drive process improvements and support the implementation of best practices across the function.
• Partner with senior leadership to improve operational efficiency and team performance.
• Oversee project profitability, billing processes, and commercial performance.
• Support onboarding, training, and ongoing development initiatives across the team.

Your Skills & Experience

• Strong commercial experience in qualitative market research.
• Experience leading, mentoring, and developing research or client service teams.
• Proven ability to manage complex research projects and multiple stakeholder groups.
• Exposure to healthcare, pharmaceutical, life sciences, or related research sectors.
• Excellent client management and communication skills.
• Strong organisational, analytical, and problem-solving capabilities.
• Confidence managing project performance, quality, and commercial outcomes.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.

What They Offer

• Salary up to £65,000.
• Hybrid working model based in London.
• Opportunity to lead and develop a growing team.
• Exposure to international healthcare research programmes.
• Ongoing training and career development opportunities.
• Collaborative and supportive working environment.
• Clear progression pathways within a successful and expanding organisation.