At a Glance
- Tasks: Manage app-intercept surveys and support beta testing for a new digital product.
- Company: Join a dynamic team focused on UX research and data analytics.
- Benefits: Competitive day rate, flexible working pattern, and remote work options.
- Other info: Fast-paced environment with opportunities to collaborate with diverse teams.
- Why this job: Be at the forefront of launching innovative products in international markets.
- Qualifications: Experience with Qualtrics and strong research coordination skills.
The predicted salary is between 30000 - 35000 £ per year.
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day
About the Role
Our client is looking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.
Key Responsibilities
- CSAT Survey Execution (via Qualtrics):
- Program and manage app-intercept surveys in collaboration with the product team
- Support beta testing and rollout across multiple markets
- Coordinate translations and research ops (critical priority)
- Handle end-to-end survey operations including localisation and legal compliance
- Research Coordination:
- Communicate with key stakeholders across markets
- Ensure intercepts and translations are fully functioning
- Support evaluation of external research agencies and feasibility of off-the-shelf solutions
Must-Have Skills
- Strong hands-on experience with Qualtrics
- Operational Researcher Experience
- Proven research operations capabilities
- Exceptional coordination and stakeholder management
Nice-to-Have
- UX research
- Experience in multi-market digital product launches
- Familiarity with CSAT or survey setup across markets
Team You'll Work With
- Lead UX Researcher
- Data Analyst
- Head of Digital
- Product Team
- One rep per target market
What Sets an Excellent Candidate Apart
- Has led similar CSAT or intercept-based survey projects
- Comes from a UX-focused research environment rather than traditional market research
Contact Details:
Harnham - Data & Analytics Recruitment Recruitment Team
We think you need these skills to ace Remote Operations Researcher in Basildon
Qualtrics
Research Operations
Survey Design
Stakeholder Management
Coordination Skills
UX Research
Digital Product Launch
