Job Description
About the RoleJoin a household-name media organisation at the forefront of digital publishing, broadcasting, and subscription innovation. You'll be part of a highly collaborative CRM team driving customer engagement across some of the UK's most influential news and entertainment brands.
Working closely with CRM Managers, Developers, and Designers, you'll deliver data-led, multi-channel campaigns using Adobe Campaign Classic – supporting audience growth, retention, and loyalty for premium subscription products.
What You'll Do
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Build and deploy campaigns across email, push, SMS, and in-app channels using Adobe Campaign Classic.
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Advise on best practice and optimise workflows, audience segmentation, and automation processes.
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Translate complex data and marketing briefs into actionable campaigns and journeys.
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Maintain accurate documentation of workflows, templates, and typology rules.
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Collaborate with CRM Managers to plan and execute acquisition, engagement, and retention activity.
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Manage BAU communications (3-5 per week) and support quarterly strategic campaigns.
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Conduct QA and troubleshooting, liaising with Adobe Support when necessary.
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Identify opportunities to improve efficiency through data-driven problem solving and workflow automation.
About You
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3-5 years' hands-on experience with Adobe Campaign Classic (Standard also considered).
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Strong background in CRM for subscriptions, membership, or digital media environments.
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Skilled in data handling, audience segmentation, and workflow design.
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Confident communicator and proactive collaborator across technical and non-technical teams.
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Experience with QA, campaign testing, and split/journey design.
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Familiarity with Jira and Agile delivery methods.
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[Nice to have] Knowledge of Customer Data Platforms (CDPs) – experience with tools like Hightouch is a plus.
The Team & Tech Stack
You'll join a tight-knit CRM function comprising:
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Senior & CRM Managers (strategy, planning, and creative briefing)
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Developers & HTML Builders (campaign build and QA)
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Designer (creative execution)
Core tools include Adobe Campaign Classic, Hightouch CDP, and Jira.
Why Join
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Work on CRM for one of the UK's most recognisable media brands.
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Blend tactical delivery with strategic project ownership (50/50).
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Contribute to campaigns seen by hundreds of thousands of subscribers.
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Hybrid setup with a culture that values creativity, collaboration, and continuous improvement.
Adobe Developer employer: Harnham - Data & Analytics Recruitment
Contact Detail:
Harnham - Data & Analytics Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adobe Developer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Adobe Campaign Classic. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best campaigns and data-driven projects. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of CRM strategies and Adobe tools. Be ready to discuss how you've optimised workflows and tackled challenges in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Adobe Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on experience with Adobe Campaign Classic and any relevant CRM work you've done. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don't forget to mention your collaborative spirit and problem-solving skills, as these are key for us.
Showcase Your Projects: If you've worked on specific campaigns or projects, share those examples! We love seeing how you've translated complex data into actionable campaigns. This will help us understand your approach and creativity in tackling challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Harnham - Data & Analytics Recruitment
✨Know Your Adobe Inside Out
Make sure you brush up on your knowledge of Adobe Campaign Classic. Be ready to discuss specific features and how you've used them in past projects. This will show that you're not just familiar with the tool, but that you can leverage it effectively for campaign success.
✨Showcase Your Data Skills
Prepare examples of how you've handled data in previous roles, especially in audience segmentation and workflow design. Being able to translate complex data into actionable insights is key, so have a few stories ready that highlight your analytical skills.
✨Collaboration is Key
Since you'll be working closely with CRM Managers, Developers, and Designers, think of instances where you've successfully collaborated across teams. Highlight your communication skills and how you’ve navigated technical and non-technical discussions to achieve campaign goals.
✨Be Ready for Problem-Solving
Expect questions about troubleshooting and QA processes. Prepare to discuss specific challenges you've faced in past campaigns and how you resolved them. This will demonstrate your proactive approach to problem-solving and your ability to improve efficiency.