Retail & Customer Experience Data Analyst
Luxury Fashion Brand | £50,000 | Hybrid (West London) | 12-Month FTC
Join a fast-growing premium retail brand undergoing significant UK and international expansion. We're looking for a commercially minded Data Analyst to help drive decisions across retail operations, customer experience, and customer insights.
Working closely with senior stakeholders, you'll analyse customer, retail and commercial performance data to uncover actionable insights that improve customer retention, store performance, and overall business growth.
What You'll Be Doing
Deliver analysis on customer behaviour, retail performance and commercial trends
Support new store openings and expansion decisions through data-led recommendations
Build dashboards and reports using SQL, Excel and BI tools
Analyse customer journeys, purchasing trends, retention and loyalty performance
Measure the success of campaigns, customer engagement initiatives and retail events
Present clear, actionable insights to senior stakeholders across the business
Create customer segments and identify opportunities for growth and personalisation
What We're Looking For
Experience in a Data Analyst, Customer Analyst, Commercial Analyst or Insight Analyst role
Strong SQL and Excel skills
Experience using Power BI, Tableau or similar visualisation tools
Proven ability to turn data into meaningful business recommendations
Strong stakeholder management and communication skills
A commercial mindset with an interest in customer behaviour and retail performance
Comfortable working in a fast-paced, evolving environment
What's Different About This Role?
This is not a pure data science position. The successful candidate will be someone who can bridge the gap between analytics and commercial decision-making, translating complex data into practical recommendations that drive business performance.
Salary: Up to £50,000
Location: Hybrid, West London (3 days per ...
Retail and Customer Experience Data Analyst employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
