Director of Quantitative Operations
Up to £100,000 + Quarterly BonusRemote (UK) | London Office Available
I'm hiring a Director of Quantitative Operations for a highly respected healthcare insights and research organisation, part of a globally recognised healthcare data and research group. This is a leadership role focused on operational excellence, team performance, and project delivery across quantitative healthcare research programmes.
The business combines the agility and specialist expertise of a healthcare research consultancy with the backing and scale of a global organisation, delivering research and healthcare data services to pharmaceutical, biotech, and healthcare clients across Europe and beyond.
The Opportunity
This role leads the UK & European Quant Operations function, overseeing the delivery of quantitative healthcare research projects that support clinical trials, healthcare studies, and pharmaceutical research initiatives.
Importantly, this is not a research design or insights role.
Instead, you'll be responsible for:
- Leading operational delivery teams
- Managing project and fieldwork operations
- Optimising processes and performance
- Developing leaders and future talent
- Driving operational excellence and client satisfaction
- Ensuring projects are delivered efficiently, profitably, and to the highest quality standards
The team generates approximately £12m-£15m of annual project revenue, making this a highly visible leadership position.
What You'll Be DoingLeadership & Team Development
- Lead, coach, and develop a team of approximately 12 people across operations and project management functions
- Drive succession planning and team development
- Manage team performance, resource allocation, and utilisation
- Build a high-performing, delivery-focused culture
Operational Excellence
- Oversee day-to-day quantitative research operations across the UK and Europe
- Ensure projects are delivered on time, within budget, and to agreed quality standards
- Develop and implement best practices across project delivery and operational workflows
- Continuously improve efficiency, scalability, and profitability
Stakeholder & Client Management
- Work closely with clients to understand project requirements and operational feasibility
- Build credibility with senior internal and external stakeholders
- Ensure excellent communication between operations, client services, finance, and wider business functions
Strategic Contribution
- Support the implementation of departmental strategy and growth plans
- Partner with senior leadership to enhance operational delivery capabilities
- Contribute to service innovation and operational improvements across the business
What They're Looking ForEssential
- Strong background in quantitative research operations
- Healthcare, pharmaceutical, healthcare insights, or healthcare data collection experience
- Proven experience leading operational or project delivery teams
- Experience managing budgets, resources, and project portfolios
- Strong stakeholder management and executive-level communication skills
- Ability to operate in a fast-paced, delivery-driven environment
- Experience within market research, healthcare research, or healthcare fieldwork operations
Highly Desirable
- Clinical trials or healthcare recruitment experience
- Experience working with healthcare professionals or physician research panels
- Experience within healthcare insights or patient recruitment environments
- Exposure to ISO 20252 / 26362 standards and healthcare research regulations
The Ideal Candidate
You're likely currently operating as a:
- Research Operations Director
- Associate Director, Research Operations
- Head of Operations
- Healthcare Research Operations Manager
- Quantitative Operations Lead
- Research Delivery Director
- Healthcare Fieldwork Director
You'll be comfortable balancing strategic leadership with operational execution, and you'll bring the gravitas needed to influence senior stakeholders both internally and externally.
Why Join?
- Join a globally recognised healthcare insights organisation
- Lead a significant operational function across the UK and Europe
- Strong reputation within pharma and healthcare research
- Fully remote working available
- Backed by a major international healthcare business
- Significant autonomy and visibility
- Opportunity to shape and develop a high-performing team
Package
- Up to £100,000 base salary
- Quarterly performance bonus (company + individual performance)
- Remote-first working
- London office available
- Travel support during onboarding where required
Interview Process
- CV Review
- Online soft-skills assessment (30-45 minutes)
- Initial interview with Managing Director
- Final-stage presentation and panel interview
Director of Quantitative Operations in Manchester employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
