Data Analyst, Digital Commerce
Up to £40,000
Hybrid - London (x3 days a week)
The Team
- Sits within the Business Planning and Analytics, Digital Commerce Team
- Work across EMEA and 74 different markets
- Supporting delivering insights, reporting and advanced analytics to drive business decision and support optimizing the digital customer journey, customer services, and performance marketing
- Look at everything from when a customer lands on the website to the end of the process
- Big emphasis from the team on data storytelling - not just churning out reports, self-serve analytics
- Have self-serve reporting suite - more ad-hoc analysis
Role and Responsibilities
- Analyse digital and e-commerce data across EMEA markets.
- Use SQL, Adobe Analytics and web analytics to understand customer behaviour.
- Analyse customer journeys and on-site activity to identify opportunities.
- Support performance marketing and attribution analysis.
- Build and maintain dashboards and reporting across the Digital team.
- Translate data into clear insights and recommendations for stakeholders.
- Partner with the Customer Journey team on A/B testing and experimentation.
- Support web analytics QA, including tagging and tracking validation.
- Bring together data from different sources, including marketing, customer and inventory data.
- Help develop the reporting environment as the team moves towards Databricks and Power BI.
Profile
- Need strong SQL and Google Analytics or Adobe Analytics
- Power BI ideally
- Retail background - or need to be from an environment really strong with customer journeys and think about how a customer behaves
- Ideally 2+ years of experience
Interview Process
- 1 stage - Competency and Behavioral Interview
- 2 stage - In-person task interview
- 3 stage - Potential Sign-off chat
Data Analyst - Digital Commerce in London employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
