London | Outside IR356 month contract £400 - £440 a dayThis is an opportunity to join a major digital subscription business at a pivotal time. You'll play a key role in delivering customer communications related to upcoming regulatory changes while helping shape the future of the organisation's CRM capability through a comprehensive marketing technology review.The CompanyThey are a well-established consumer-focused organisation with a large digital customer base and a strong subscription offering. Their marketing team is investing in customer engagement, retention, and CRM transformation to enhance customer experiences across multiple channels. This contract will sit within a collaborative marketing function, working closely with CRM, retention, acquisition, development, and wider business stakeholders.The Role and Deliverables
- Design and build customer journeys within Adobe Campaign v8 to support key business and customer communication initiatives.
- Develop and deliver API-triggered communications and transactional messaging programmes.
- Gather requirements from stakeholders and translate business needs into effective technical CRM solutions.
- Partner with development teams to implement CRM enhancements and ensure successful delivery.
- Conduct a full review of the Adobe Campaign environment, workflows, and customer engagement processes.
- Identify opportunities to optimise CRM performance, audience targeting, and customer experiences across web and app channels.
Your Skills & Experience
- Strong hands-on experience with Adobe Campaign v8 across both web and mobile app environments.
- Proven capability in building email campaigns, customer journeys, workflows, and audience segmentation strategies.
- Experience with Message Centre and transactional email campaigns.
- Strong understanding of relational data models and Adobe landing pages.
- HTML email development skills.
- Excellent stakeholder management and communication skills, with the ability to challenge requirements and ask insightful questions.
- Ability to scope solutions and translate business objectives into technical delivery plans.
- Experience conducting platform audits, workflow reviews, or CRM technology assessments is advantageous.
- Administrative-level knowledge of Adobe Campaign environments is beneficial.
- Project management experience would be welcomed.
How to ApplyIf you have strong Adobe Campaign v8 expertise and are looking for a contract focused on CRM optimisation, customer journey development, and marketing technology transformation, please get in touch to discuss the opportunity.
Adobe Campaign Consultant in London employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
