Customer Analyst
Merseyside (Hybrid - 3x Days a Week in Office)
£40,000-£45,000
The Company
A leading UK retail business is investing heavily in its data function and is going through a significant period of growth across analytics and data engineering. The Customer Analyst will sit within the Customer & Digital Analytics function, working closely with the Ecommerce team to understand customer behaviour, online performance and opportunities to optimise the digital journey.
The Role
This is a commercially focused Customer Analytics position rather than a dashboarding-only role; you'll act as a key analytical partner to the Ecommerce function, transforming business questions into analytical problems and using data to identify opportunities and improve customer and commercial performance.
You'll work across areas including:
- Analysing customer behaviour and ecommerce performance
- Understanding customer journeys and online behaviour
- Investigating changes in basket value and conversion
- Identifying underperforming products and categories
- Analysing website funnels and customer journeys
- Evaluating website changes and UX improvements
- Measuring the commercial impact of data-driven decisions
- Develo...
Customer Analyst in Liverpool employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
