At a Glance
- Tasks: Use SQL to build customer selections and analyse campaign performance.
- Company: A well-known UK insurer with a strong focus on customer analytics.
- Benefits: Competitive salary, 17.5% bonus, and flexible hybrid working.
- Other info: Fast interview process and great career growth opportunities.
- Why this job: Own end-to-end campaign analytics and directly impact customer strategy.
- Qualifications: Strong SQL skills and experience in CRM or campaign analytics.
The predicted salary is between 44817 - 54777 £ per year.
I'm hiring a Customer Selections & Analytics Consultant for a long-established UK insurance business that's continuing to invest in its customer analytics and marketing capability. This is a hands-on SQL role focused on campaign targeting and performance analysis, sitting in a team that directly influences how the business engages and retains its customers.
The company is a well-known UK insurer with a long history, now serving a wide range of customers across business, home, motor and pet insurance. Data is central to how they grow and retain customers, with a strong focus on improving customer value and engagement through smarter targeting and insight.
The role involves sitting within a team of SQL-driven analysts responsible for:
- Building the audiences for marketing campaigns
- Ensuring the right customers are targeted at the right time
- Analysing campaign performance and driving improvements
This is a true end-to-end CRM analytics role - from selection through to insight.
What you'll be doing:
- Build customer selections using SQL, based on campaign briefs
- Segment audiences to support targeted marketing activity (e.g. cross-sell and retention campaigns)
- Work with stakeholders across the business to understand campaign requirements
- Analyse campaign performance and provide clear, actionable insight
- Present findings back to stakeholders to improve future campaigns
- Support the development of dashboards and reporting for campaign evaluation
- Help refine targeting approaches through continuous feedback and optimisation
What you bring:
Must-haves:
- Strong SQL skills
- Experience in campaign selections / CRM / customer analytics
- Experience building audiences and segmenting customer data
- Experience analysing campaign performance and delivering insights
- Ability to work with stakeholders and explain results clearly
- Good communication and presentation skills
Nice to have:
- Experience in insurance or regulated environments
- Experience with Power BI or other visualisation tools
- Understanding of test-and-learn / campaign optimisation approaches
Why this role:
- Own end-to-end campaign analytics - not just reporting
- Work in a team that directly impacts customer strategy and revenue
- Strong bonus (17.5%) alongside salary
- Flexible hybrid working (1 day onsite)
- Fast interview process
Location: Based in Stratford-upon-Avon, 1 day per week onsite. Commutable from Birmingham, Coventry, Warwick, Leicester, Nottingham, and surrounding areas.
Interview process:
- SQL test (sent upfront)
- Single competency interview
- Fast turnaround
If you have experience in CRM or campaign analytics and want a role where you can own both targeting and insight, this is a great opportunity.
Customer Selections Analyst (12-month FTC) in Birmingham employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Selections Analyst (12-month FTC) in Birmingham
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We think you need these skills to ace Customer Selections Analyst (12-month FTC) in Birmingham
Some tips for your application 🫡
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How to prepare for a job interview at Harnham - Data & Analytics Recruitment Careers
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