Associate Director Qualitative Research
Hybrid - London
£60,000 - £70,000 + Benefits
This is an excellent opportunity for an experienced qualitative research leader to take ownership of a high-performing client services team within a global healthcare insights environment. You will play a key role in delivering complex research projects, developing talent, strengthening client relationships, and driving operational excellence across a growing function.
The Company
They are a global research and insights organisation supporting leading healthcare and life sciences businesses with high-quality market research solutions. Operating internationally, they deliver qualitative and quantitative research that helps clients make informed strategic decisions. With a strong focus on innovation, quality, and collaboration, they have built an excellent reputation for delivering impactful insights and exceptional client service.
The Role
As Associate Director Qualitative Research, you will lead a team responsible for delivering complex qualitative market research projects from brief to completion.
Responsibilities include:
* Leading, mentoring, and developing a client services team, supporting performance and career growth
* Managing project delivery, ensuring studies are completed on time, within budget, and to a high standard
* Acting as a senior escalation point for project and client challenges, identifying solutions and driving successful outcomes
* Building strong relationships with clients and internal stakeholders to enhance service delivery
* Monitoring team productivity, project quality, and commercial performance
* Collaborating with senior leadership to improve processes, systems, and operational efficiency
* Supporting the implementation of best practices across client services and project management functions
* Overseeing onboarding, training, and continuous development initiatives within the team
* Partnering with commercial teams to ensure a seamless and positive client experience
Your Skills & Experience
* Strong commercial experience within qualitative market research
* Previous experience leading, coaching, or developing research teams
* Expertise in ma...
Associate Director employer: Harnham - Data & Analytics Recruitment Careers
As a leading consumer retail organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the opportunity to lead transformative digital initiatives, all while enjoying a competitive salary and bonus structure. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in a rapidly evolving market.
Contact Details:
Harnham - Data & Analytics Recruitment Careers Recruitment Team
