Staff Implementation Engineer

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible.

Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost-efficient, reliable, and aligned with business outcomes. This is a hands-on, customer-facing role in a high-growth global SaaS company, supporting organizations as they evolve their cloud-native and Kubernetes adoption across AWS, GCP, and Azure.

Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models. Architect and implement an optimized Harness setup for integration, scale, and repeatability. Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements.

Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns. Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement. Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base. Consult on DevSecOps, cloud-native CI/CD and Kubernetes.

About You: BA/BS degree in CS or Computer Engineering-related field with 8+ years in consulting roles / software delivery / DevSecOps / Platform Engineering. You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes. Your written and verbal communication are exceptional. You have experience driving engineering culture change in large enterprises. You are a results-driven individual with a hunger for accomplishing in fast-paced environments and a knack for optimizing processes.

You have proven hands-on experience leading migrations from incumbent tooling to a modern, consolidated delivery platform. Willingness to travel up to 25%.

Work Location: UK, London. Travel is roughly 25% throughout the calendar year.

What You Will Have at Harness: Comprehensive healthcare benefits, Flexible work schedule, Paid Time Off and Parental Leave, Monthly, quarterly, and annual social and team building events, Monthly internet reimbursement, Quarterly Harness TGIF-Off / 4 days.