At a Glance
- Tasks: Manage client accounts and drive sales in fire safety services.
- Company: Join Harmony Fire, a rapidly growing company making a real impact.
- Benefits: Unlimited holiday, bonus scheme, and a supportive work environment.
- Other info: Enjoy a fun-loving culture with opportunities for personal development.
- Why this job: Be part of a mission to ensure safety and compliance for all residents.
- Qualifications: Experience in account management or service sales, ideally in fire safety.
The predicted salary is between 30000 - 40000 £ per year.
Since 2017, Harmony Fire has become the 72nd fastest-growing company in Europe, but we are aiming even higher. It is our mission to continue that growth with the knowledge that the more we grow the greater the impact we can have, reaching more people, increasing our social impact and providing more progression opportunities for our team. We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% compliant. Named an Outstanding Company to Work For by Best Companies, we now have an opportunity for a Client Account Executive working within our Service team in London.
Key Aspects of the Role
- Take full ownership of a portfolio of service and remedial clients, including height safety contracts.
- Follow up on remedial quotes issued by the engineering and service teams and convert them into active workstreams.
- Engage directly with clients post-service visit to review findings, explain remedial recommendations, and support decision-making.
- Build strong client relationships to ensure repeat business and long-term satisfaction.
- Monitor and manage the pipeline of remedial works, using insight to forecast and drive sales activity.
- Identify upsell and cross-sell opportunities across Harmony's full service offering.
- Liaise with engineers, planners, and operations teams to ensure smooth handover and delivery of remedial works.
Key Requirements
- Proven experience in an account management or service sales role, ideally within fire safety, M&E, facilities management, or construction.
- Ability to interpret service reports and remedial scopes and articulate them clearly to clients.
- Strong follow-up discipline. You don’t just send quotes, you close the deal.
- Consultative sales approach, able to listen, advise, and offer tailored solutions.
- Commercial awareness and an understanding of the business impact of remedial works.
- Organised, detail-oriented, and confident working with multiple accounts simultaneously.
- Collaborative mindset, working well across service, technical, and planning teams.
What We Look For in Our People
- Firstly, we embrace the value of Athlete's Grit. This means having an unwavering determination and never giving up, even in the face of challenges. We encourage our team members to go the extra mile, constantly pushing themselves beyond their limits to achieve success.
- Next, we believe in the value of Captain's Duty. Acting like a leader and taking responsibility is crucial to our company culture. We expect all team members to demonstrate a sense of duty, keeping their promises and fulfilling their commitments.
- Lastly, we foster a Fun Loving Heart. We aim to create a positive and enjoyable work environment by encouraging genuine care and good company among our employees. This translates to spreading positive energy, supporting one another, and finding joy in the work we do.
Why Work for Harmony Fire
- A collaborative and supportive environment in which you can grow and develop your career.
- The tools and opportunity to do work you can be proud of.
- A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience.
- Bespoke Personal Development Plan for every employee.
- Ongoing training, coaching and mentoring.
- Spacious and modern workspaces with state of the art facilities.
- Lunch, snacks and refreshments all provided, including fresh fruit and Take Away Friday.
- Unlimited holiday provision.
- Bonus – all Harmony Fire employees are included in a bonus scheme with the opportunity to earn up to 50% of annual salary.
- Team socialising budget for all employees.
- Family friendly policies including enhanced Maternity and Paternity.
- Cycle to work scheme.
- Reward and Recognition scheme, including European mini-breaks.
- Two company events each year.
Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and make a difference.
Client Account Executive employer: HarmonyFire
Harmony Fire is an outstanding employer that prioritises employee growth and satisfaction, offering a collaborative and supportive environment in London. With a focus on personal development, ongoing training, and a unique culture that values determination, responsibility, and enjoyment, employees can thrive while making a meaningful impact in the fire safety industry. The company also provides generous benefits such as unlimited holiday, a bonus scheme, and family-friendly policies, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Executive
✨Tip Number 1
Get to know the company inside out! Research Harmony Fire's mission, values, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their growth story.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Account Executive. Highlight your consultative sales approach and how you've successfully built client relationships in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Client Account Executive
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making a difference in fire safety and helping our clients feel secure.
Tailor Your Experience:Make sure to highlight your relevant experience in account management or service sales. We want to see how your background aligns with our mission and the specific requirements of the Client Account Executive role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you articulate your skills and experiences without unnecessary fluff. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Harmony Fire.
How to prepare for a job interview at HarmonyFire
✨Know Your Stuff
Before the interview, make sure you understand Harmony Fire's mission and values. Familiarise yourself with their services, especially in fire safety and remedial works. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Grit
Demonstrate your determination and resilience during the interview. Share specific examples of challenges you've faced in previous roles and how you overcame them. This aligns perfectly with the value of Athlete's Grit that Harmony Fire cherishes.
✨Be a Team Player
Highlight your collaborative mindset by discussing past experiences where you worked effectively with different teams. Emphasise your ability to liaise with engineers and planners, as this is crucial for the Client Account Executive role.
✨Close the Deal
Prepare to discuss your sales approach and how you convert quotes into active workstreams. Be ready to share examples of how you've successfully upsold or cross-sold services in the past, showcasing your consultative sales skills.
