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- Tasks: Provide compassionate care to individuals with complex health needs in a community setting.
- Company: Harmony Healthcare, a values-led employer focused on exceptional care.
- Benefits: Competitive pay, flexible shifts, ongoing training, and well-being support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in complex care is preferred, but full training is provided.
- Other info: Join a supportive team with clear career progression opportunities.
Join to apply for the Care Assistant – Complex Care role at Harmony Healthcare. At Harmony Healthcare, we believe exceptional care starts with exceptional people. We’re looking for compassionate and skilled Complex Care Healthcare Assistants to join our community‑based teams in Peterborough.
Location: Peterborough, Cambridgeshire
Pay: £15.20 per hour (inclusive of holiday pay – clearly itemised on payslips)
Shifts available: Day and Night shifts
Contract type: Zero Hours Contract – with consistent rostering to ensure continuity for both staff and clients
Why work with Harmony Healthcare?
- Competitive Pay – enhanced bank holiday rates
- Recognition & Rewards – monthly recognition programmes and reward schemes
- Training & Development – ongoing specialist training (e.g., tracheostomy, ventilation, PEG, seizure management) plus access to our Nursing Associate pathway
- Wellbeing – access to staff well‑being support, including mental health resources and advice
- Work‑Life Balance – flexible scheduling to fit around you
- Safe and Supported Practice – manageable workloads, regular supervision, and safeguarding training to keep you and those you care for safe
What You’ll Bring
- Previous experience in complex care (tracheostomy, PEG, ventilation, seizure management) desirable – full training provided
- A genuine passion for person‑centred care and community‑based working
- Experience supporting children and/or adults with complex health needs (preferred but not essential)
- Empathy, emotional intelligence, and a strong desire to make a difference
Safeguarding & Compliance
Safeguarding is at the heart of our practice. All recruitment is fair, transparent, inclusive, and free from bias or discrimination. Our safer recruitment process (in line with CQC and Schedule 3 requirements) includes:
- Enhanced DBS check
- Verified references (minimum 3 years)
- Right to work and full employment history checks
- Occupational health clearance
We’re a Values‑Led Employer
At Harmony Healthcare, we believe exceptional care starts with exceptional people. That’s why we recruit based on empathy, emotional intelligence, and a genuine passion for making a difference – not just qualifications. We are proud to be an equal opportunities employer and we actively promote Equality, Diversity and Inclusion (EDI) through fair recruitment, cultural awareness training, and clear career progression opportunities. We particularly welcome applications from diverse backgrounds and those with lived experience of caring. To ensure our process is fully inclusive and accessible, we invite candidates to let us know if they require reasonable adjustments to support them to perform at their best.
Referral Bonus
£150 for each Healthcare Assistant you refer
£250 for each Registered Nurse you refer
Bonuses are paid once your referral successfully completes 150 hours of work with us. (Terms and conditions apply.)
How to Apply
Ready to make a real difference? Join our growing team of healthcare professionals delivering life‑changing care. Apply now and take the next step in your career with Harmony Healthcare. Contact Zoe for any questions: 0800 292 2331 or zoe.gankerseer@harmonyhealthcare.co.uk.
About Us
Envisioning Wellness Together – we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Our Legacy – with years of dedicated service in the complex care arena, Harmony Healthcare has carved a niche for itself as a trusted partner in health and recovery. The Harmony Difference – our strength lies in the heartbeats and hands of our dedicated professionals; every member of the Harmony family, from certified caregivers and skilled nurses to administration and support teams, is aligned with our core values. Innovation – we are committed to delivering innovative solutions that enhance care quality and patient experiences. Empathy and Respect – every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment.
Care Assistant - Complex Care employer: Harmony Healthcare
Contact Detail:
Harmony Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Assistant - Complex Care
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harmony Healthcare's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences align with the role of a Care Assistant – Complex Care. Use examples that highlight your empathy and passion for person-centred care, as these are key traits Harmony Healthcare values.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest and helps you gauge if Harmony Healthcare is the right fit for you. Ask about training opportunities or how they support staff well-being – it’s a great way to demonstrate your commitment to professional growth.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the Care Assistant role and your eagerness to join their team.
We think you need these skills to ace Care Assistant - Complex Care
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for person-centred care shine through. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to tailor your application to the Care Assistant – Complex Care role. Highlight any experience you have with complex health needs, even if it's not extensive. We appreciate honesty and a willingness to learn, so don’t hesitate to mention your eagerness to develop new skills.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences easily, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values, which can help you craft a standout application.
How to prepare for a job interview at Harmony Healthcare
✨Know Your Care Basics
Before the interview, brush up on your knowledge of complex care practices like tracheostomy and PEG feeding. Being able to discuss these topics confidently will show that you're serious about the role and understand the needs of the clients you'll be supporting.
✨Show Your Empathy
Harmony Healthcare values empathy and emotional intelligence. Prepare examples from your past experiences where you demonstrated compassion and understanding in challenging situations. This will help you connect with the interviewers and showcase your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how they support staff well-being. This not only shows your interest in the position but also helps you gauge if Harmony Healthcare is the right fit for you.
✨Be Yourself
Remember, Harmony Healthcare is looking for genuine people who are passionate about making a difference. Don’t be afraid to let your personality shine through during the interview. Authenticity can set you apart from other candidates!
