At a Glance
- Tasks: Maintain and service residential sprinkler systems, ensuring safety and compliance.
- Company: Join Harmony, an outstanding employer dedicated to life safety and quality.
- Benefits: Competitive salary, company vehicle, unlimited holiday, and a bonus scheme up to 50%.
- Other info: Collaborative culture with strong support and exciting career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Experience with residential sprinkler systems and a full UK driving licence required.
The predicted salary is between 35806 - 43762 £ per year.
Residential Sprinkler Service Engineer (London & SE/Midlands)
Department
Service - Delivery
Employment Type
Full Time
Location
- London
- Description
Harmony is on a mission to be the best life safety partner to work with and for.
Rated an 'Outstanding Employer' by Best Companies in 2025, we are only getting bigger and stronger - and we're looking for A-players to help us get there.
We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% safe.
We are looking for a Residential Sprinkler Service Engineer to join our Service Delivery team, covering London & the South East or the Midlands.
You will carry out planned and reactive servicing, maintenance, and inspection of residential sprinkler systems across our growing client portfolio - ensuring every system is compliant, functional, and properly documented.
This is a field-based role where the standard you set on every visit matters.
If you are technically strong, reliable, and want to be part of a business genuinely committed to saving lives - read on.
Key Responsibilities
- Carry out planned preventative maintenance (PPM) and reactive servicing of residential sprinkler systems in line with BS 9251 and relevant standards.
- Inspect, test, and commission residential sprinkler installations, producing accurate and fully compliant service records and certification after every visit.
- Diagnose and resolve system faults efficiently, minimising downtime and keeping clients and residents informed throughout.
- Identify defects, remedial requirements, and upgrade opportunities, reporting findings clearly to the Service team.
- Maintain your van stock, tools, and test equipment to the required standard at all times.
- Liaise with clients, building managers, and residents professionally on site, representing Harmony's brand with confidence.
- Complete all job management system entries accurately and on time, including time logging, parts usage, and certification records.
- Ensure all works are carried out in compliance with Harmony's H&S requirements and relevant site-specific rules.
- Participate in the out-of-hours emergency callout rota as required.
Skills, Knowledge & Expertise
- An A-player mindset - high standards, extreme ownership and the drive to do things properly, the first time.
- Proven hands-on experience servicing and maintaining residential sprinkler systems, with strong working knowledge of BS 9251.
- Experience carrying out inspections, testing, and commissioning of sprinkler installations and producing compliant service records.
- Sound fault-finding and diagnostic skills across residential sprinkler systems.
- Comfortable working independently across a regional patch, managing your own diary and travel schedule.
- Strong attention to detail - accurate and thorough in service documentation and certification.
- Professional and clear communicator - comfortable engaging with clients, building managers, and residents on site.
- Full UK driving licence.
- FIA, LPCB, or equivalent sprinkler industry qualification (preferable).
- Job Benefits
This is a chance to join one of the UK's fastest-growing fire safety specialists in a field engineer role that puts you at the heart of our service operation - working across a growing residential sprinkler portfolio with a company vehicle, strong technical support, and real development opportunities.
At Harmony, we ask a lot - and we give a lot back.
The hours are real, the standards are high and the work is demanding, but for those who show up, deliver and go the extra mile, the rewards follow.
A-players here enjoy a competitive salary, a company vehicle, a Personal Development Plan with ongoing training and mentoring, unlimited holiday, a bonus scheme paying up to 50% of annual salary, enhanced maternity and paternity, lunch, snacks and refreshments on us every day at the office (fresh fruit and Takeaway Friday included), a team social budget, cycle to work, an auto-enrolment pension, two major company events a year and our Reward and Recognition scheme - including European mini-breaks for those who go above and beyond.
It is a collaborative, high-energy environment focused on doing things the right way - and none of it is a perk for showing up; it's what we share with the people pulling the business forward.
Harmony is an equal opportunity employer.
We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.
We want everyone who works with us to feel valued and to make a difference.
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Residential Sprinkler Service Engineer (London & SE/Midlands) employer: Harmony Fire
At Harmony, we pride ourselves on being an outstanding employer, recognised for our commitment to employee growth and a collaborative work culture. As part of our dynamic London team, you'll enjoy competitive salaries, unlimited holiday, and a robust Personal Development Plan, all while contributing to meaningful projects that enhance life safety. Join us in a high-energy environment where your contributions are valued, and rewards follow those who go the extra mile.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Sprinkler Service Engineer (London & SE/Midlands)
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Residential Sprinkler Service Engineer (London & SE/Midlands)
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Harmony Fire's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Harmony Fire. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Harmony Fire
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Harmony Fire.
