Position Overview
We are now hiring a Pre-Construction Assistant to join our growing West Midlands pod, reporting to the Pre-Construction Director. The role is a process control position, not a clerical one, focusing on document control, stage readiness, evidence completeness and the operational rhythm of the pod – the engine room that keeps PCMs, estimators and surveyors focused on the work that wins and delivers projects.
Responsibilities
- Own document control across the pod's projects – folder structure, naming conventions, version control and filing standards.
- Administer the PCI pack process: track completeness, chase missing evidence and flag gaps before handover into delivery.
- Manage pod scheduling, meeting coordination and action tracking – keeping the operational rhythm tight so PCMs and the PCD spend time on commercial decisions, not chasing logistics.
- Maintain accurate records in Salesforce, SimPRO and SharePoint, ensuring data is current, clean and consistent across all pod projects.
- Coordinate client communications – formatting weekly client reports to standard, supporting resident liaison processes and managing correspondence templates.
- Support the wider pod with onboarding admin for new starters, ensuring the universal Day1 checklist is delivered without gaps.
- Track outstanding items across live projects, surfacing risks early so the PCD and PCMs can act before they become problems.
- Contribute to continuous improvement across pod processes – sharing what’s working, flagging what isn’t.
Qualifications
- A-player mindset – high standards, extreme ownership and the drive to do things properly, the first time.
- Proven experience in a coordination, project administration or operations role, ideally within construction, fire safety, building services or a closely related sector.
- Extremely detail-oriented – spots the missing document, the broken folder structure and the unanswered email before anyone else does.
- Exceptionally organized, managing multiple competing priorities and projects without dropping threads.
- Genuine can-do attitude – no job is too small, no problem is someone else’s to solve.
- Confident communicator, both written and verbal, comfortable being the point of contact for clients, residents, suppliers and the wider team.
- Highly proficient with Microsoft365 (Outlook, Word, Excel, Teams, SharePoint) and able to pick up new systems quickly – Salesforce, SimPRO and similar.
- Process-mindset – sees admin as control, not paperwork, and gets satisfaction from systems that run cleanly.
Benefits
- £26,000 – £30,000 a year, full-time.
- Personal Development Plan with ongoing training and mentoring.
- Unlimited holiday.
- Bonus scheme paying up to 50% of annual salary.
- Enhanced maternity and paternity.
- Lunch, snacks and refreshments, including fresh fruit and Takeaway Friday.
- Team social budget.
- Auto-enrolment pension.
- Two major company events a year and a reward and recognition scheme – including European mini-breaks for high performers.
About Harmony
Harmony is on a mission to be the best life safety partner to work with and for. Rated an ‘Outstanding Employer’ by Best Companies in 2025, we are only getting bigger and stronger and looking for A-players to help us get there. We are passionate about making a difference and obsessed with quality.
Equal Opportunity
Harmony is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnicity or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference.
