At a Glance
- Tasks: Engage with clients to showcase how our AI solutions protect data and drive innovation.
- Company: Join Harmonic Security, a pioneering team in the cybersecurity space.
- Benefits: Enjoy competitive pay, equity, flexible work, and generous PTO.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Be part of a transformative team redefining cybersecurity for the AI era.
- Qualifications: Experience in solutions engineering and a passion for customer success.
The predicted salary is between 36000 - 60000 £ per year.
About Harmonic Security
Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently. We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In‑Q‑Tél. We’ve gained early traction and strong product‑market fit with a world‑class team, and we’re now focused on scaling our platform with customers at the center. This is an opportunity to join early, work directly with cutting‑edge enterprises, and help define how organizations securely adopt AI at scale—while shaping a new category in cybersecurity.
About the Team
You’ll report to the Director of Solutions Architecture and will work closely with product, engineering, marketing, and partner teams. This is a highly cross‑functional role where you will serve as the technical bridge between prospects evaluating our platform, customers deploying it, and partners extending our reach.
About the Role
You will play a key role in helping prospective and existing customers understand how Harmonic can address their unique challenges. Your days will be a mix of engaging with prospects and existing clients to demonstrate the capabilities of our product through technical storytelling, building proof of value (POV) plans, and executing them smoothly and successfully. Our Solutions Architects are experts in bridging the gap between the customer and our product and engineering teams, ensuring that real‑world customer requirements are clearly understood, helping to drive the evolution of our product. Success in this role means building strong relationships with customers, guiding them through their AI adoption journey, and ensuring they feel confident and empowered to use Harmonic’s solution to its fullest potential.
What You’ll Do
- Responsible and accountable for all pre‑sale technical activities.
- Collaborate closely with customers to create and execute tailored POCs that highlight how Harmonic simplifies data protection for the GenAI era.
- Work as part of the EMEA/DACH sales team to close new business opportunities and support existing customers through the lifetime of their contracts.
- Work closely with product and marketing to turn deep technical insights into compelling content and messaging.
- Stay on top of the competitive landscape to help shape our story and spotlight what makes Harmonic stand out.
What You Bring
- A proven track record in a solutions engineering or presales engineering role.
- Experience in customer‑facing post‑sales roles such as technical customer engineering or technical account management, or in security, is a plus.
- Hands‑on experience and a deep understanding of deploying and managing software in enterprise environments, as well as working with MDM solutions such as Intune, JAMF, and Kandji.
- Comfort operating in ambiguity, confidently using new tools and environments, and troubleshooting live issues under pressure.
- A hands‑on, team‑first mindset, quick to step up for new challenges and support others.
- Scripting experience (Python, shell, PowerShell, etc.).
- Proactive ownership, delivering the best customer outcomes with little guidance.
- A self‑starter attitude, driven to research, investigate, and learn independently to solve problems.
Why Join Us
This isn’t just a job; it’s an opportunity to be part of a team that is redefining cybersecurity. We believe today’s talent is tomorrow’s success, and we’re committed to creating an environment where you can do the best work of your life.
- Competitive pay and meaningful equity with a direct stake in Harmonic’s success.
- Comprehensive benefits, pension plan, generous PTO, and flexible hybrid work.
- A small, passionate team that values transparency, creativity, and learning.
- Thoughtful leadership that cares deeply about growth, impact, and people.
- Annual global offsites (past trips include Lisbon and Nashville).
- The chance to directly shape both our product and our culture as we build a category‑defining company.
Harmonic’s Core Values
- Flourish in the Unknown: We relish being thrown into new, unfamiliar situations that require initiative and rapid decision‑making. We orient ourselves quickly and deliver results with minimal guidance.
- Never Full: We never hesitate to raise our hands and take on challenges to assist those in need. We hunger for opportunities to learn and do more.
- Perfect Harmony: We have a genuine willingness to assist and support one another to create cohesion and unity. We foster success through collaboration and honest sharing of feedback and ideas, enabling everyone to grow and produce their best work.
Solutions Architect employer: Harmonic Security, Inc
Harmonic Security is an exceptional employer for those looking to make a significant impact in the fast-evolving field of AI security. With a dynamic startup culture that fosters innovation and collaboration, employees are encouraged to grow their skills while working on cutting-edge technology in a supportive environment. The company offers competitive benefits and opportunities for professional development, making it an ideal place for passionate individuals eager to contribute to a mission-driven team.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect
✨Tip Number 1
Get to know the company inside out! Research Harmonic Security's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a win!
✨Tip Number 3
Prepare for technical storytelling! As a Solutions Architect, you'll need to explain complex concepts simply. Practice how you’d present Harmonic’s solutions to potential clients, focusing on their unique challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Harmonic team!
We think you need these skills to ace Solutions Architect
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience in solutions engineering and any relevant customer-facing roles, as this will show us you understand what we're looking for.
Showcase Your Technical Skills:Don’t forget to mention your hands-on experience with software deployment and management, especially in enterprise environments. If you've worked with MDM solutions or have scripting skills, let us know—these are key for the role!
Demonstrate Your Problem-Solving Mindset:We love self-starters! Share examples of how you've tackled challenges in the past, especially in ambiguous situations. This will help us see how you can thrive in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Harmonic Security, Inc
✨Know Your Stuff
Make sure you have a solid understanding of Harmonic Security's products and how they fit into the AI landscape. Brush up on your knowledge of data protection, especially in the context of GenAI. Being able to discuss specific features and benefits will show that you're genuinely interested and prepared.
✨Showcase Your Technical Storytelling
As a Solutions Architect, you'll need to bridge the gap between technical details and customer needs. Prepare examples of how you've successfully communicated complex technical concepts to non-technical stakeholders. This will demonstrate your ability to engage prospects and clients effectively.
✨Prepare for Real-World Scenarios
Think about potential challenges customers might face when adopting AI tools and how Harmonic can address these issues. Be ready to discuss tailored proof of concept (POC) plans you've created in the past, highlighting your problem-solving skills and customer-centric approach.
✨Emphasise Collaboration
Harmonic values teamwork, so be prepared to talk about your experience working cross-functionally. Share examples of how you've collaborated with product, engineering, or marketing teams to drive success. This will show that you align with their core values and are ready to contribute to a cohesive team environment.
