At a Glance
- Tasks: Coordinate a luxury showroom, ensuring an exceptional experience for all visitors.
- Company: Renowned luxury interior design brand with a focus on quality and craftsmanship.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Why this job: Join a creative team and immerse yourself in the world of luxury interiors.
- Qualifications: Customer-facing experience in design or premium brands; strong communication skills.
- Other info: Fast-paced environment with a focus on collaboration and relationship-building.
The predicted salary is between 24000 - 39600 £ per year.
The Client
Our client is a well-established, design-driven business operating within the premium interiors sector. Renowned for their considered approach to design, quality-led ethos, and attention to detail, they have built a strong reputation among architects, interior designers, specifiers and private clients alike. Their work spans residential and commercial projects, with a clear focus on craftsmanship, material integrity, and timeless design.
The London showroom is a key touchpoint for the brand and functions as more than a retail space; it is a curated environment where ideas are shared, relationships are built, and the brand's identity is experienced first-hand. The showroom regularly welcomes industry professionals, collaborators, and discerning clients, making it a central part of the company's creative and commercial presence.
The Role
This role offers an exciting opportunity for a polished and proactive Showroom Coordinator to play a pivotal role within the London showroom team. The role combines front-of-house responsibility, customer experience, showroom operations, and administrative support, making it ideal for someone looking to build a career within interiors, luxury retail, or design-led businesses.
You will be a key point of contact within the showroom, ensuring that every visitor receives a polished, professional, and engaging experience. Working closely with internal stakeholders, you'll support the day-to-day running of the space, contribute to events and activations, and help uphold the brand's service standards, visual identity, and commercial objectives.
Responsibilities
- Deliver a welcoming and informed showroom experience, tailoring interactions to both professional and private clients.
- Build strong product knowledge to confidently discuss specifications, finishes, applications, and availability.
- Maintain exceptional showroom standards, ensuring the space remains visually aligned with the brand at all times.
- Coordinate showroom resources, including samples, literature, and client-facing materials.
- Support the execution of events, launches, and presentations, assisting with planning, setup, and guest experience.
- Collaborate cross-functionally with sales, marketing, and operations teams to ensure consistency and efficiency.
- Follow up with clients and contacts after visits to support relationship-building and ongoing engagement.
- Represent the brand professionally, acting as an ambassador across all client and industry interactions.
- Identify opportunities to enhance processes and client experience, contributing ideas and improvements where appropriate.
What the client would like to see (essential)
- Previous experience in a customer-facing role within a design-led, lifestyle, furniture, interiors, homewares, fashion, built environment or premium brand environment (ideally B2B).
- A strong interest in interiors, design, or the creative industries, with an appreciation for quality, aesthetics, and brand storytelling.
- Excellent communication skills with the ability to engage confidently with a wide range of clients and stakeholders.
- A professional, polished, and service-oriented approach, with a clear focus on delivering an outstanding customer experience.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced showroom or studio setting.
- High levels of attention to detail and a proactive mindset when it comes to presentation, processes, and follow-through.
- Comfortable using day-to-day business systems, including Microsoft Office and basic administrative tools.
What we would like to see (bonus)
- Experience working with high-end brands, luxury retail, studios, galleries, architects or interior designers or other design-focused businesses.
- Exposure to trade-facing environments, including working with designers, specifiers, or professional clients.
- A naturally personable and commercially aware individual who enjoys relationship management, networking, and brand representation.
- Familiarity with CRM systems, client follow-up processes, or showroom operations.
Location: London
Start-date: ASAP
Salary: £28,000 – £33,000 per annum, dependent on experience.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Showroom Coordinator | Luxury Interior Design Brand | London employer: Harmonic OperationsTM | Certified B Corp
Contact Detail:
Harmonic OperationsTM | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Coordinator | Luxury Interior Design Brand | London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their design ethos, key products, and recent projects. This way, when you walk into that showroom, you can chat confidently with clients and show off your passion for interiors.
✨Tip Number 2
Network like a pro! Attend industry events, connect with designers, and engage with potential clients on social media. Building relationships is key in this business, and it’ll help you stand out when applying for that Showroom Coordinator role.
✨Tip Number 3
Show off your organisational skills! Create a mock-up of how you’d manage the showroom’s resources or plan an event. This will demonstrate your proactive mindset and attention to detail, which are crucial for the role.
✨Tip Number 4
Don’t forget to follow up! After meeting someone at an event or a client visit, drop them a message to keep the conversation going. It shows you care about building relationships and keeps you fresh in their minds.
We think you need these skills to ace Showroom Coordinator | Luxury Interior Design Brand | London
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for interiors and design shine through! Share any relevant experiences or projects that showcase your interest in the creative industries. We want to see that you’re not just looking for a job, but that you genuinely care about the world of luxury interiors.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Showroom Coordinator. Highlight your customer-facing experience and how it aligns with the responsibilities mentioned in the job description. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Professional Yet Personable: While we want you to be polished and professional, don’t forget to let your personality shine through! Use a friendly tone in your writing to show us that you can engage with clients and stakeholders effectively. Remember, this role is all about creating a welcoming atmosphere in our showroom.
Follow Up After Applying: Once you’ve submitted your application through our website, consider sending a brief follow-up email. This shows initiative and reinforces your interest in the position. We love seeing candidates who are proactive and eager to join our team!
How to prepare for a job interview at Harmonic OperationsTM | Certified B Corp
✨Know Your Brand Inside Out
Before your interview, dive deep into the luxury interior design brand's ethos, projects, and values. Familiarise yourself with their product range and recent collaborations. This knowledge will help you engage confidently with interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service, especially in a design or luxury retail context. Highlight how you tailored your approach to meet diverse client needs, as this role is all about creating a polished and engaging showroom experience.
✨Demonstrate Your Organisational Prowess
Think of specific instances where you've successfully managed multiple priorities in a fast-paced environment. Be ready to discuss how you maintain attention to detail while coordinating resources and supporting events, as these skills are crucial for a Showroom Coordinator.
✨Engage with Questions
Prepare thoughtful questions that show your enthusiasm for the role and the brand. Ask about their upcoming projects, how they measure success in the showroom, or what qualities they value most in a team member. This not only shows your interest but also helps you assess if the company is the right fit for you.
