At a Glance
- Tasks: Manage client queries, generate orders, and ensure a smooth customer journey.
- Company: Join a fast-growing luxury furniture brand with a fun and dynamic culture.
- Benefits: Enjoy competitive salary, health cover, social events, and career progression.
- Other info: Great opportunity for growth in a vibrant Central London location.
- Why this job: Be part of an exciting design industry and make a real impact on client experiences.
- Qualifications: Previous admin experience and a passion for furniture and design.
The predicted salary is between 30000 - 33000 € per year.
Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business.
Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects.
Working closely with the Head of Sales, you will be the main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:
- Generating orders and quotations
- Managing the end-to-end order process including providing details regarding dispatch and delivery.
- Meeting clients to discuss their brief and requirements
- Working closely with the sales and production teams to ensure a positive customer journey
- Greeting clients, running showroom tours
- Responding to client queries
- Administrative duties
What we need to see (essential):
- Previous admin experience
- Experience communicating with suppliers and clients
- Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing
- Proactive and enthusiastic attitude
- Excellent communication skills
- A genuine interest in furniture and design
What we would like to see (bonus):
- Current experience in a Luxury Design or Furniture company
- B2B / B2C exposure would be beneficial
Salary: £30,000-£33,000 + (£5,000-£8,000 p.a.)
Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression
Start date: ASAP
Location: Central London
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Service Administrator | Fast-Growth Design Brand | London employer: Harmonic OperationsTM | Certified B Corp
Join a dynamic and fast-growing luxury furniture brand in Central London, where your passion for design will be nurtured in a vibrant and collaborative work environment. With a strong focus on employee development, you will have access to training and career progression opportunities, alongside benefits like Vitality Health Cover and exciting social events. This is an exceptional opportunity to be part of a company that values creativity and innovation while making a significant impact in the high-end interiors market.
Contact Detail:
Harmonic OperationsTM | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator | Fast-Growth Design Brand | London
✨Tip Number 1
Network like a pro! Reach out to people in the design industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your passion for furniture and design during the conversation. We want to see that you’re genuinely excited about the role!
✨Tip Number 3
Practice your communication skills! As a Customer Service Administrator, you'll be the main point of contact for clients. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are keen to join our fast-growth team!
We think you need these skills to ace Customer Service Administrator | Fast-Growth Design Brand | London
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your enthusiasm for the design industry shine through. Mention any relevant experiences or projects that showcase your love for furniture and interiors. We want to see that you’re genuinely excited about joining our team!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your previous admin experience and any communication skills you've honed in retail or hospitality. We appreciate when candidates take the time to align their skills with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value effective communication, so make sure your written application reflects that. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fast-growth team!
How to prepare for a job interview at Harmonic OperationsTM | Certified B Corp
✨Know Your Products
Before the interview, take some time to research the luxury furniture company and its products. Familiarise yourself with their unique offerings and recent projects. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Enthusiasm for Design
Make sure to express your genuine interest in the design industry during the interview. Share any personal experiences or projects related to furniture or interiors that showcase your passion. This enthusiasm can set you apart from other candidates.
✨Prepare for Client Scenarios
Since the role involves client interaction, think of examples where you've successfully managed client queries or provided excellent customer service. Be ready to discuss how you would handle specific situations, as this demonstrates your proactive attitude and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, or upcoming projects. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
