At a Glance
- Tasks: Manage client queries, generate orders, and ensure a smooth customer journey.
- Company: Join a fast-growing luxury furniture brand with a fun and dynamic culture.
- Benefits: Enjoy competitive salary, health cover, social events, and career progression.
- Other info: Great opportunity for growth in a vibrant Central London location.
- Why this job: Be part of an exciting design industry and make a real impact on client experiences.
- Qualifications: Previous admin experience and a passion for furniture and design.
The predicted salary is between 30000 - 33000 € per year.
Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business.
Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects.
Working closely with the Head of Sales, you will be the main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:
- Generating orders and quotations
- Managing the end-to-end order process including providing details regarding dispatch and delivery.
- Meeting clients to discuss their brief and requirements
- Working closely with the sales and production teams to ensure a positive customer journey
- Greeting clients, running showroom tours
- Responding to client queries
- Administrative duties
What we need to see (essential):
- Previous admin experience
- Experience communicating with suppliers and clients
- Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing
- Proactive and enthusiastic attitude
- Excellent communication skills
- A genuine interest in furniture and design
What we would like to see (bonus):
- Current experience in a Luxury Design or Furniture company
- B2B / B2C exposure would be beneficial
Salary: £30,000-£33,000 + (£5,000-£8,000 p.a.)
Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression
Start date: ASAP
Location: Central London
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Service Administrator | Fast-Growth Design Brand | London in Slough employer: Harmonic Operations™ | Certified B Corp
Join a dynamic and fast-growing luxury furniture brand in the heart of London, where your passion for design will be nurtured in a vibrant and collaborative work environment. With a strong focus on employee development, you will have access to training opportunities and career progression while enjoying benefits like Vitality Health Cover and exciting social events. This is not just a job; it's a chance to be part of an innovative team that values creativity and excellence in high-end interiors.
Contact Detail:
Harmonic Operations™ | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator | Fast-Growth Design Brand | London in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the design industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your passion for furniture and design during the chat, and don’t forget to ask insightful questions about their projects!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple way to express your appreciation and keep your name fresh in their minds. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 4
Apply through our website for the best chance of landing that Customer Service Administrator role. We love seeing enthusiastic candidates who are keen to join our fast-growth team!
We think you need these skills to ace Customer Service Administrator | Fast-Growth Design Brand | London in Slough
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your enthusiasm for the design industry shine through. Mention any relevant experiences or projects that showcase your love for furniture and interiors. We want to see that you’re genuinely excited about joining our team!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your previous admin experience and any communication skills you've honed while dealing with clients or suppliers. We appreciate when candidates take the time to align their skills with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the design industry. We value clarity, so make it easy for us to see why you’d be a great fit for the Customer Service Administrator role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fast-growth and fun business!
How to prepare for a job interview at Harmonic Operations™ | Certified B Corp
✨Know Your Products
Before the interview, take some time to research the luxury furniture company and its products. Familiarise yourself with their unique designs and projects. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Enthusiasm for Design
Make sure to express your genuine interest in the design industry during the interview. Share any personal experiences or projects that showcase your passion for furniture and interiors. This enthusiasm can set you apart from other candidates.
✨Prepare for Client Scenarios
Since you'll be the main point of contact for client queries, think about potential scenarios you might face. Prepare examples of how you've handled customer interactions in the past, especially in retail or hospitality settings. This will demonstrate your proactive attitude and excellent communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to the company's success.
