Harmonic Operations™ | Certified B Corp in London seeks a Customer Experience Lead to shape the end-to-end member journey. You will lead scalable digital systems, ensuring intuitive navigation and excellent support while collaborating with Advertising to drive engagement and growth.
The role requires a Bachelor's degree, strong Excel and communication skills, and a proactive, results‑oriented approach. London hybrid work environment with training and clear progression.
#J-18808-LjbffrMember Experience Lead - Hybrid London | Growth & Impact employer: Harmonic Operations™ | Certified B Corp
Join a pioneering values-led live events business in Bristol, where you will have the opportunity to lead a passionate team dedicated to sustainability and excellence in the festival space. With a strong focus on employee ownership and collaboration, this role offers significant influence over strategic decisions and a supportive culture that prioritises personal and professional growth. Enjoy a dynamic work environment that champions inclusivity and empowers you to make a meaningful impact in the industry.
Contact Details:
Harmonic Operations™ | Certified B Corp Recruitment Team