At a Glance
- Tasks: Manage client queries, generate orders, and ensure a smooth customer journey.
- Company: Join a fast-growing luxury furniture brand in Central London.
- Benefits: Enjoy health cover, social events, summer trips, and career progression.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Be part of an exciting design industry and make a real impact.
- Qualifications: Previous admin experience and a passion for furniture and design.
The predicted salary is between 30000 - 33000 € per year.
Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be the main point of contact for client queries and quotations as well as attending external meetings to discuss various projects.
Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:- Generating orders and quotations
- Managing the end-to-end order process including providing details regarding dispatch and delivery
- Meeting clients to discuss their brief and requirements
- Working closely with the sales and production teams to ensure a positive customer journey
- Greeting clients, running showroom tours
- Responding to client queries
- Administrative duties
- Previous admin experience
- Experience communicating with suppliers and clients
- Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing
- Proactive and enthusiastic attitude
- Excellent communication skills
- A genuine interest in furniture and design
- Current experience in a Luxury Design or Furniture company
- B2B / B2C exposure would be beneficial
Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression
Start date: ASAP
Location: Central London
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. Please feel free to share this with any friends or colleagues who may be interested.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Service Administrator | Fast-Growth Design Brand | London employer: Harmonic Operations™ | Certified B Corp
Join a dynamic and fast-growing luxury furniture brand in Central London, where your passion for design will be nurtured in a vibrant and collaborative work environment. With a strong focus on employee growth, the company offers excellent benefits including Vitality Health Cover, social events, and opportunities for career progression, making it an ideal place for ambitious individuals looking to make a meaningful impact in the high-end interiors industry.
Contact Detail:
Harmonic Operations™ | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator | Fast-Growth Design Brand | London
✨Tip Number 1
Network like a pro! Reach out to people in the design industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your passion for furniture and design during the conversation. We want to see that you’re genuinely excited about the role and the brand!
✨Tip Number 3
Practice your communication skills! As a Customer Service Administrator, you'll be the main point of contact for clients. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are keen to join our fast-growth team!
We think you need these skills to ace Customer Service Administrator | Fast-Growth Design Brand | London
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your enthusiasm for the design industry shine through. Mention any relevant experiences or projects that showcase your love for furniture and interiors. We want to see that you’re genuinely excited about joining our team!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your previous admin experience and any communication skills you've honed while dealing with clients or suppliers. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the design industry. We value clarity, so make it easy for us to see why you’d be a great fit for the Customer Service Administrator role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fast-growth and fun business!
How to prepare for a job interview at Harmonic Operations™ | Certified B Corp
✨Know Your Stuff
Before the interview, dive deep into the company’s products and their unique projects. Familiarise yourself with their design philosophy and recent collections. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Enthusiasm
This role is all about passion for design and customer service. Make sure to express your genuine interest in the furniture industry during the interview. Share any personal experiences or projects that highlight your enthusiasm and proactive attitude.
✨Practice Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to role-play common client scenarios or queries with a friend to get comfortable with how you’d handle them in real life.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You could ask about the team dynamics, upcoming projects, or how they measure success in the customer service department.
