Harmonic Operations™ | Certified B Corp is actively seeking a Customer Service Manager in London to lead a small, experienced team and elevate service standards. The role focuses on moving from manual processes to automated, systemised workflows and working closely with the leadership team to define what excellence looks like.
You will manage two Customer Service Executives, drive process improvements, and ensure high-quality customer outcomes while maintaining strong relationships with senior
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Customer Service Lead: Automation & Growth (Hybrid London) employer: Harmonic Operations™ | Certified B Corp
Harmonic Operations™ is an exceptional employer that champions a culture of innovation and collaboration, making it an ideal place for the Head of Growth to thrive. With a commitment to employee development and a hybrid work model, team members enjoy flexibility while contributing to meaningful growth initiatives in the vibrant city of London. As a Certified B Corp, the company prioritises sustainability and social responsibility, offering unique advantages for those looking to make a positive impact through their work.
Contact Details:
Harmonic Operations™ | Certified B Corp Recruitment Team
