At a Glance
- Tasks: Manage client queries, generate orders, and ensure a smooth customer journey.
- Company: Join a luxury furniture brand known for its unique and exclusive projects.
- Benefits: Enjoy health cover, social events, summer trips, training, and career progression.
- Other info: Immediate start in a vibrant Central London location.
- Why this job: Be part of a fast-growing team in the exciting design industry.
- Qualifications: Previous admin experience and a passion for furniture and design.
The predicted salary is between 30000 - 33000 € per year.
Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be the main point of contact for client queries and quotations as well as attending external meetings to discuss various projects.
Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:- Generating orders and quotations
- Managing the end-to-end order process including providing details regarding dispatch and delivery
- Meeting clients to discuss their brief and requirements
- Working closely with the sales and production teams to ensure a positive customer journey
- Greeting clients, running showroom tours
- Responding to client queries
- Administrative duties
- Previous admin experience
- Experience communicating with suppliers and clients
- Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing
- Proactive and enthusiastic attitude
- Excellent communication skills
- A genuine interest in furniture and design
- Current experience in a Luxury Design or Furniture company
- B2B / B2C exposure would be beneficial
Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression
Start date: ASAP
Location: Central London
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Service Administrator (Immediate-Start) | High-End Interiors Brand | London employer: Harmonic Operations™ | Certified B Corp
Join a prestigious luxury furniture company in Central London, where you will thrive in a vibrant and dynamic work environment. With a strong focus on employee growth, the company offers comprehensive training, exciting social events, and opportunities for career progression, making it an ideal place for those passionate about design. Be part of a team that values creativity and collaboration while working on exclusive projects that set industry standards.
Contact Detail:
Harmonic Operations™ | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator (Immediate-Start) | High-End Interiors Brand | London
✨Tip Number 1
Network like a pro! Reach out to your connections in the design industry and let them know you're on the hunt for a Customer Service Administrator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and their products thoroughly, so you can show off your passion for high-end interiors. Prepare some questions to ask about their projects to demonstrate your genuine interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of luxury furniture.
We think you need these skills to ace Customer Service Administrator (Immediate-Start) | High-End Interiors Brand | London
Some tips for your application 🫡
Show Your Passion for Design:Make sure to highlight your genuine interest in furniture and design in your application. We want to see that you’re not just looking for any job, but that you’re excited about being part of the high-end interiors world!
Tailor Your Experience:When detailing your previous admin experience, connect it to the responsibilities listed in the job description. We love seeing how your background in retail, hospitality, or any relevant field can bring value to our team.
Be Proactive in Your Application:Show us your proactive and enthusiastic attitude right from the start! Use your cover letter to express why you’re the perfect fit for this role and how you can contribute to a positive customer journey.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our luxury furniture brand.
How to prepare for a job interview at Harmonic Operations™ | Certified B Corp
✨Know Your Products
Before the interview, take some time to research the luxury furniture company and its products. Familiarise yourself with their unique offerings and any recent projects they've completed. This will not only show your genuine interest in the design industry but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Customer Service Administrator, excellent communication is key. Prepare examples of how you've effectively communicated with clients or suppliers in previous roles. Think about specific situations where your proactive attitude made a difference in resolving issues or enhancing customer satisfaction.
✨Demonstrate Your Enthusiasm
The company is looking for someone who is passionate about design. During the interview, express your enthusiasm for the role and the industry. Share what excites you about working in high-end interiors and how you can contribute to creating a positive customer journey.
✨Prepare for Client Scenarios
Since you'll be the main point of contact for client queries, it's wise to prepare for potential scenarios you might face. Think about how you would handle common client questions or issues related to orders and quotations. Practising these responses will help you feel more confident and ready to impress.
