At a Glance
- Tasks: Manage client queries, generate orders, and ensure a smooth customer journey.
- Company: Join a fast-growing luxury furniture brand in Central London.
- Benefits: Enjoy health cover, social events, summer trips, and career progression.
- Other info: Great opportunity for growth in a fun and dynamic environment.
- Why this job: Be part of an exciting design industry and work on exclusive projects.
- Qualifications: Previous admin experience and a passion for furniture and design.
The predicted salary is between 30000 - 33000 € per year.
Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be the main point of contact for client queries and quotations as well as attending external meetings to discuss various projects.
Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:- Generating orders and quotations
- Managing the end-to-end order process including providing details regarding dispatch and delivery
- Meeting clients to discuss their brief and requirements
- Working closely with the sales and production teams to ensure a positive customer journey
- Greeting clients, running showroom tours
- Responding to client queries
- Administrative duties
- Previous admin experience
- Experience communicating with suppliers and clients
- Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing
- Proactive and enthusiastic attitude
- Excellent communication skills
- A genuine interest in furniture and design
- Current experience in a Luxury Design or Furniture company
- B2B / B2C exposure would be beneficial
Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression
Start date: ASAP
Location: Central London
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. Please feel free to share this with any friends or colleagues who may be interested.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Service Administrator | Fast-Growth Design Brand | London employer: Harmonic Operations™ | Certified B Corp
Join a dynamic and fast-growing luxury furniture brand in Central London, where your passion for design will be nurtured in a vibrant and collaborative work environment. With a strong focus on employee growth, the company offers excellent benefits including Vitality Health Cover, social events, and opportunities for career progression, making it an ideal place for those looking to make a meaningful impact in the high-end interiors industry.
Contact Detail:
Harmonic Operations™ | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator | Fast-Growth Design Brand | London
✨Tip Number 1
Network like a pro! Reach out to people in the design industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your passion for furniture and design during the chat, and don’t forget to ask insightful questions about their projects!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a great way to express your enthusiasm for the role and remind them why you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website for the best chance of landing that Customer Service Administrator role. We love seeing applications directly from our platform, so don’t miss out!
We think you need these skills to ace Customer Service Administrator | Fast-Growth Design Brand | London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Administrator role. Highlight any previous admin experience and your passion for design to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're excited about this role and how your background in retail or hospitality makes you a perfect fit for our fast-growth design brand.
Show Off Your Communication Skills:Since you'll be the main point of contact for client queries, it's essential to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Harmonic Operations™ | Certified B Corp
✨Know Your Products
Before the interview, take some time to research the company's products and their unique selling points. Being able to discuss specific items or projects during your interview will show your genuine interest in the design industry and help you stand out.
✨Show Off Your Communication Skills
As a Customer Service Administrator, excellent communication is key. Prepare examples of how you've effectively communicated with clients or suppliers in the past. This could be through resolving issues or providing exceptional service—make sure to highlight these experiences!
✨Demonstrate Your Enthusiasm
The company is looking for someone who is passionate about design. During the interview, express your enthusiasm for the industry and share any personal experiences or projects that showcase your interest in furniture and interiors.
✨Prepare for Client Scenarios
Think about potential client queries or scenarios you might face in the role. Practising how you would handle these situations can help you feel more confident during the interview. It shows that you're proactive and ready to tackle challenges head-on!
