At a Glance
- Tasks: Manage client queries and generate orders in a luxury furniture company.
- Company: Join a fast-growing, high-end interiors brand in London.
- Benefits: Enjoy health cover, social events, training, and career progression.
- Other info: Immediate start in a dynamic environment with great growth opportunities.
- Why this job: Be part of an exciting team and immerse yourself in the design industry.
- Qualifications: Previous admin experience and a passion for furniture and design.
The predicted salary is between 30000 - 33000 € per year.
Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business.
Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects.
Working closely with the Head of Sales, you will be the main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team.
Responsibilities:
- Generating orders and quotations
- Managing the end-to-end order process including providing details regarding dispatch and delivery.
- Meeting clients to discuss their brief and requirements
- Working closely with the sales and production teams to ensure a positive customer journey
- Greeting clients, running showroom tours
- Responding to client queries
- Administrative duties
What we need to see (essential):
- Previous admin experience
- Experience communicating with suppliers and clients
- Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing
- Proactive and enthusiastic attitude
- Excellent communication skills
- A genuine interest in furniture and design
What we would like to see (bonus):
- Current experience in a Luxury Design or Furniture company
- B2B / B2C exposure would be beneficial
Salary: £30,000-£33,000 + commission
Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression
Start date: ASAP
Location: Central London
If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion.
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Customer Service Administrator (Immediate-Start) | High-End Interiors Brand | London in City of London employer: Harmonic Operations™ | Certified B Corp
Join a prestigious luxury furniture company in Central London, where you will thrive in a vibrant and fast-paced environment. With a strong focus on employee growth, the company offers comprehensive training, exciting social events, and opportunities for career progression, making it an ideal place for those passionate about design and customer service. Experience the unique advantage of working with exclusive projects while being part of a supportive team that values your contributions.
Contact Detail:
Harmonic Operations™ | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator (Immediate-Start) | High-End Interiors Brand | London in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the design industry, especially those who work at luxury furniture companies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion for design! When you get the chance to meet potential employers or attend events, make sure to express your enthusiasm for furniture and interiors. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching the company’s projects and products. Being knowledgeable will impress them and show that you’re genuinely interested in their brand and what they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Administrator (Immediate-Start) | High-End Interiors Brand | London in City of London
Some tips for your application 🫡
Show Your Passion for Design:Make sure to highlight your genuine interest in furniture and design in your application. We love seeing candidates who are enthusiastic about the industry, so let that shine through in your cover letter!
Tailor Your Experience:When listing your previous admin experience, focus on roles where you communicated with clients or suppliers. We want to see how your background aligns with the responsibilities of the Customer Service Administrator role.
Be Proactive in Your Approach:Demonstrate your proactive and enthusiastic attitude in your written application. Use examples from your past experiences to show how you've taken initiative in similar roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets the attention it deserves. Plus, we’re excited to hear from you!
How to prepare for a job interview at Harmonic Operations™ | Certified B Corp
✨Know Your Products
Before the interview, take some time to research the luxury furniture company and its products. Familiarise yourself with their unique offerings and any recent projects they've completed. This will not only show your genuine interest in the design industry but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Customer Service Administrator, excellent communication is key. Prepare examples of how you've effectively communicated with clients or suppliers in previous roles. Think about specific situations where your proactive attitude made a difference in resolving issues or enhancing customer satisfaction.
✨Demonstrate Your Enthusiasm
The company is looking for someone who is passionate about design. During the interview, express your enthusiasm for the role and the industry. Share any personal experiences or projects related to furniture or interiors that highlight your passion and commitment to the field.
✨Prepare for Client Interactions
Since you'll be the main point of contact for client queries, practice how you would handle various scenarios. Think about common questions clients might have and prepare thoughtful responses. This will help you feel more confident and ready to impress during the interview.
