At a Glance
- Tasks: Lead client delivery, ensuring projects meet high standards and client expectations.
- Company: Innovative design consultancy known for quality and collaboration.
- Benefits: Competitive salary, career growth, and a chance to shape processes.
- Other info: Join a dynamic team at a pivotal moment in the company's growth.
- Why this job: Make a real impact in a growing company and enhance client experiences.
- Qualifications: Experience in project management and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Head of Client Services | Innovative Design Consultancy | Bedfordshire The Client We're partnering with an innovative design and installation consultancy delivering complex, high-quality projects for a range of clients.
The business sits at the intersection of design, project management and operational delivery, meaning every project requires close coordination across multiple teams to ensure the result is delivered to the standard the client expects.
With an established reputation for the quality of its work and a growing pipeline of projects, the business is now looking to strengthen its operational infrastructure and build a delivery function that can scale alongside it.
This is an exciting point in the company's growth, with the opportunity for someone to make a real impact on how the business delivers for its clients, while helping to shape the processes, team and standards that will support its next stage.
The Role As Head of Client Service, you'll take ownership of the end-to-end client delivery function, leading the project delivery team and acting as the senior escalation point for clients when issues arise.
You'll be responsible for making sure projects are delivered safely, professionally and profitably, while balancing customer experience with operational efficiency.
You'll lead and develop the delivery team, set clear standards and ac...
Head of Client Services | Innovative Design | Bedfordshire employer: Harmonic Group Ltd
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