NetSuite Administrator | Hyper-Growth Retail Business

Harmonic is delighted to be working exclusively with one of the UK's fastest-growing Retail/Ecommerce businesses in their search for a NetSuite Administrator to join the team during an exciting period of scale. The client has successfully scaled at approximately 60% year-on-year for the past 7 years and now operates with a headcount of circa 100 and turnover of £60m. They have established themselves as a true outlier within their niche product category, combining strong commercial performance with an ambitious growth strategy.

Reporting into a high‑calibre CFO with a proven track record of developing high‑performing teams, the business offers a sociable, collaborative, and fast‑paced working environment. The culture is dynamic and values‑driven, with a clear focus on building scalable infrastructure to support continued expansion.

As part of this journey, they are now looking for a NetSuite Systems Accountant to take ownership of the system, ensuring it is optimised, scalable, and aligned with the needs of Finance, Operations and the wider business.

The Role

This is a hands‑on, business‑critical position where you will act as the internal NetSuite expert, owning the day‑to‑day administration, configuration, and continuous improvement of the system. You will work closely with Finance, Operations, and Data teams to ensure NetSuite delivers accurate, reliable data and supports efficient processes as the company scales.

Duties

• Act as the key internal owner and expert for NetSuite across the business
• Manage day‑to‑day administration including workflows, saved searches, reports, dashboards, roles, permissions and system controls
• Provide ongoing support to Finance and Operations teams, troubleshooting issues and improving system usability
• Support ongoing system enhancements, implementations and integrations
• Lead testing cycles (UAT, regression testing) and coordinate system changes to ensure smooth deployment
• Drive continuous improvement of NetSuite configuration and processes to reduce inefficiencies
• Own data integrity within NetSuite, proactively identifying and resolving data quality issues
• Act as a key liaison between Finance, Operations and Data teams to ensure consistency and accuracy of information
• Support downstream data and reporting requirements, ensuring NetSuite data is structured for effective analytics
• Contribute to broader transformation and systems‑related projects alongside the CFO

What We Need to See (Essential Experience)

• 2–5 years’ hands‑on NetSuite administration or power user experience
• Strong experience with saved searches, workflows, and roles/permissions
• Background in Retail, Ecommerce or stock‑heavy environments
• Strong understanding of finance processes and operational workflows
• Excellent communication skills, with the ability to work cross‑functionally
• A detail‑oriented mindset with a strong focus on data accuracy and system integrity
• Ability to take ownership and implement changes independently

Bonus Experience (Not Essential)

• Exposure to integrations, APIs or data pipelines
• Experience working with data/analytics teams or platforms
• Familiarity with NetSuite implementations or transformation projects

In line with Harmonic’s values of knowledge, community and respect we are creating a diverse work environment where all employees have equal opportunities. We encourage applications from all backgrounds and will consider all applicants regardless of race, religion, gender expression, disability or sexual orientation. We are rapidly growing and are looking to continue to build a culture where difference is valued. Diversity connects us to our clients and the communities which we work within. We believe that diversity drives multiple points of view and helps us to be better.