HARMAN is seeking a Customer Experience Manager Europe to lead the regional customer experience and support operations from Worthing. The role focuses on building a best-in-class organization, leveraging internal and outsourced teams to deliver seamless service.
You will collaborate with operations, quality, product development, eCommerce, and sales to optimize journeys, boost retention, and reduce friction across touchpoints while driving data‑driven improvements and global alignment.
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European CX Leader - Strategy, Ops & Partnerships (Hybrid) in Worthing employer: HARMAN International
HARMAN International is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the Cambridge area. As a Senior Luxury Audio Hardware Engineer, you will have access to cutting-edge technology and opportunities for professional growth, all while contributing to the creation of high-performance audio products that redefine excellence. With a commitment to employee development and a focus on delivering outstanding audio experiences, HARMAN provides a rewarding environment for those passionate about engineering and audio quality.