HARMAN is seeking a Customer Experience Manager Europe to lead CX strategy and operations across the European region. This role oversees in-house teams and outsourced partners, aligning CX initiatives with business goals and customer expectations.
You will drive service levels, customer satisfaction metrics, and continuous improvements, collaborating with Service Operations, Quality, Product Development, eCommerce, Sales and Marketing to optimize journeys and outcomes.
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Europe Customer Experience Leader (Hybrid) in Worthing employer: HARMAN International
HARMAN International is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the Cambridge area. As a Senior Luxury Audio Hardware Engineer, you will have access to cutting-edge technology and opportunities for professional growth, all while contributing to the creation of high-performance audio products that redefine excellence. With a commitment to employee development and a focus on delivering outstanding audio experiences, HARMAN provides a rewarding environment for those passionate about engineering and audio quality.
