At a Glance
- Tasks: Serve customers, manage stock, and provide excellent service in a dynamic environment.
- Company: Join Harlow Timber Group, a leading provider of quality timber products.
- Benefits: Enjoy life assurance, 10% discounts, and access to 24/7 online GP.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a supportive team that values quality, integrity, and teamwork.
- Qualifications: Customer service skills and a positive attitude are essential; forklift license is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Location: Harlow Bros Long Whatton, Hathern Road, Long Whatton, Loughborough, Leicestershire, LE12 5DE
Employment Type: Full-Time, Permanent
Hours of Work: 44.5 hours per week to be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.
Position Overview
We are seeking a dedicated Customer Sales Assistant to join our team in Long Whatton. As a Customer Sales Assistant you will offer a knowledgeable, helpful, and professional service to our customers and undertake various different duties.
What you’ll be doing as a Customer Sales Assistant:
- Greeting and serving customers on the yard and from the trade counter.
- Manual rack filling with timber and sheet materials.
- Serving customers on the Trade Counter.
- Forklift duties as applicable to your individual skill set and development.
- Machining duties as your skill set develops.
- To provide a prompt, polite, helpful and professional service to customers in branch and always promoting a positive company image.
Your Skills:
- Ability to identify and locate products quickly and accurately.
- Ability to provide a courteous and professional approach to customers.
- Ability to self-motivate, organise, and execute tasks.
- Ability to work safely and cleanly.
- Good basic numerate and literate skills.
- Forklift license desirable but not essential.
What We Offer:
- Life assurance cover.
- Access to 24/7 online GP.
- 10% discount across Harlow Bros. branches.
- Employee Assistance Programme.
- Extras retail discounts & Byond Card.
- Employee Referral Scheme.
- In House Training and Recognised Qualifications.
How to Apply:
Join us at Harlow Timber Group and become a part of a company that values quality, integrity, and teamwork. We look forward to welcoming you to our team!
Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.
Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee-owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.
Customer Sales Assistant in Long Whatton employer: Harlow Timber Group
Harlow Timber Group is an exceptional employer located in Long Whatton, offering a supportive work culture that prioritises teamwork and employee development. With benefits such as life assurance, access to a 24/7 online GP, and in-house training leading to recognised qualifications, employees are encouraged to grow their skills while enjoying a positive and inclusive environment. As an employee-owned company, we foster a sense of shared success and commitment to quality service, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Assistant in Long Whatton
✨Tip Number 1
Get to know the company before your interview! Research Harlow Timber Group, their values, and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Customer Sales Assistant, you'll be interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and ensure you can provide that prompt, polite service they’re looking for.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional when you show up for your interview. It shows respect for the company and the role you're applying for, plus it helps you feel more confident.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Sales Assistant in Long Whatton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your skills. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Sales Assistant role. Highlight relevant experiences and skills that match what we’re looking for, like your ability to provide excellent customer service and work safely.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Harlow Timber Group
✨Know the Company
Before your interview, take some time to research Harlow Timber Group. Understand their values, products, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to stay polite and professional, even in challenging situations.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of timber and building materials that Harlow Timber Group offers. Being able to discuss these products confidently during your interview will impress your interviewers and show that you're ready to hit the ground running.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, opportunities for training, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the position.
