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- Tasks: Serve customers with a smile and assist in the yard and trade counter.
- Company: Join Harlow Bros, a supportive team with a strong community focus.
- Benefits: Enjoy life assurance, 24/7 online GP access, and exclusive discounts.
- Why this job: Be part of a friendly environment where your skills can shine and grow.
- Qualifications: Customer service skills and a positive attitude are key; forklift license is a plus.
- Other info: Flexible hours with opportunities for personal development and career progression.
The predicted salary is between 22000 - 26000 £ per year.
Location: Harlow Bros Long Whatton, Hathern Road, Long Whatton, Loughborough, Leicestershire, LE12 5DE
Employment Type: Full-Time, Permanent
Hours of Work: 44.5 hours per week to be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.
Position Overview
We are seeking a dedicated Customer Sales Assistant to join our team in Long Whatton. As a Customer Sales Assistant you will offer a knowledgeable, helpful, and professional service to our customers and undertake various different duties.
What you’ll be doing as a Customer Sales Assistant:
- Greeting and serving customers on the yard and from the trade counter.
- Manual rack filling with timber and sheet materials.
- Serving customers on the Trade Counter.
- Forklift duties as applicable to your individual skill set and development.
- Machining duties as your skill set develops.
- To provide a prompt, polite, helpful and professional service to customers in branch and always promoting a positive company image.
Your Skills:
- Ability to identify and locate products quickly and accurately.
- Ability to provide a courteous and professional approach to customers.
- Ability to self-motivate, organise, and execute tasks.
- Ability to work safely and cleanly.
- Good basic numerate and literate skills.
- Forklift license desirable but not essential.
What We Offer:
- Life assurance cover.
- Access to 24/7 online GP.
- 10% discount across Harlow Bros. branches.
- Employee Assistance Programme.
- Extras retail discounts.
Customer Sales Assistant employer: Harlow Timber Group
Contact Detail:
Harlow Timber Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harlow Bros. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and how they relate to the Customer Sales Assistant role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the Customer Sales Assistant role. We want to see how you can bring your unique flair to our team!
Showcase Your Customer Service Skills: Since this role is all about providing a top-notch service, don’t forget to include examples of how you've gone above and beyond for customers in the past. We love seeing that passion for helping others!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Harlow Timber Group
✨Know the Company
Before your interview, take some time to research Harlow Bros. Understand their values, products, and services. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went the extra mile for a customer.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the types of products Harlow Bros offers, especially timber and sheet materials. Being able to discuss these confidently during your interview will impress your interviewers and show that you're ready to hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the position.