Assistant Branch Manager

Location

Harlow Bros, Hathern Rd, Long Whatton, Loughborough LE12 5DE

Employment Type

Full-Time, Permanent

Hours of Work

Average 44.5 hrs per week, worked flexibly between 7:30am and 5pm Monday to Friday; Saturday mornings 8am to 12pm; generally worked on alternate weekends.

Position Overview

We are seeking a dedicated Assistant Branch Manager to join our team in Long Whatton, Loughborough. As Assistant Branch Manager you will work closely and assist the Branch Manager with day‑to‑day running of the site branch, supervising trade counter and yard‑based colleagues.

What you’ll be doing as an Assistant Branch Manager

• Oversee and supervise all aspects of branch activity as required, ensuring cohesion between on‑site internal and external departments to keep the branch fully functional and operating to optimum levels.
• Ensure all employees adhere to best practices, company policies and guidelines.
• Monitor overall customer service levels.
• Monitor and maintain a safe and secure site at all times.
• Evaluate employee performance and identify training requirements.
• Handle HR matters and personnel related administration.

Your Skills

• Management or supervisory experience.
• Good literacy and numeracy ability.
• Proven organisational skills and experience.
• Timber and full product knowledge.
• Leadership and organisational skills.
• Merchant experience.

What We Offer

• Life assurance cover.
• Access to 24/7 online GP.
• 10% discount across Harlow Bros. branches.
• Employee Assistance Programme.
• Extras retail discounts & Beyond Card.
• Employee Referral Scheme.
• In‑house training and recognised qualifications.

Equal Opportunity Employer Statement

Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee‑owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.

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