At a Glance
- Tasks: Assist customers, manage timber orders, and maintain a clean yard environment.
- Company: Join Harlow Bros, a supportive team focused on customer service.
- Benefits: Enjoy life assurance, online GP access, and exclusive discounts.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Gain hands-on experience and develop skills in a dynamic work environment.
- Qualifications: Customer-focused attitude and ability to work safely; driving licence is a plus.
The predicted salary is between 22000 - 26000 € per year.
Location: Harlow Bros, Hathern Rd, Long Whatton, Loughborough LE12 5DE
Employment Type: Full‑Time, Permanent
Hours of Work: 44.5 average per week, worked flexibly between 7.30am and 5pm Monday to Friday, with a 30‑minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.
Position Overview: We are seeking a dedicated Timber Yard Assistant to join our team at Harlow Bros. The role’s purpose is to be part of a team of operatives that work together to maintain a safe, clean, fully functional site, offer a knowledgeable, helpful, and professional service to our customers, and undertake various duties as the individual’s skill set develops and as directed by the Management Team. You will be fully customer facing. The role is based in Branch and is externally yard and warehouse based. You will be asked to undertake a variety of tasks including issuing goods to customers, picking orders, cutting and machining timber. As you progress, you will be trained and developed in the use of our range of specialist machines and the processes they can apply.
What you’ll be doing as a Timber Yard Assistant:
- Provide a prompt, polite, helpful and professional service to customers in branch and at delivery destinations, always promoting a positive company image.
- Greeting and serving customers on the yard and from the trade counter.
- Identifying, picking, processing, and issuing goods accurately and to deadlines, working from written pick notes and job sheets.
- Manual rack filling with timber and sheet materials.
- Housekeeping of warehouses and yard.
- Pick Up truck deliveries to local area.
Your Skills:
- Full UK Driving License desirable but not essential.
- Ability to identify and locate products quickly and accurately.
- Ability to provide a courteous and professional approach to customers.
- Ability to self‑motivate, organise, and execute tasks.
- Ability to work safely and cleanly.
- Forklift Licence desirable but not essential.
What We Offer:
- Life assurance cover.
- Access to 24/7 online GP.
- 10% Discount across Harlow Bros. Branches.
- Employee Assistance Programme.
- Extras retail discounts.
Timber Yard assistant employer: Harlow Bros Ltd
Harlow Bros is an excellent employer that prioritises employee development and a supportive work culture. As a Timber Yard Assistant, you will benefit from flexible working hours, comprehensive training on specialist machinery, and a range of perks including life assurance and retail discounts. Located in Long Whatton, our team fosters a collaborative environment where your contributions are valued, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Timber Yard assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harlow Bros. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Think about the common questions you might be asked during the interview and rehearse your answers. Focus on how your skills can help in the Timber Yard Assistant role, especially when it comes to customer service and teamwork.
✨Tip Number 3
Dress the part! Even though it's a yard job, showing up looking neat and professional can make a great first impression. It shows that you respect the opportunity and are ready to take on the role seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Timber Yard assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Timber Yard Assistant and how you can contribute to our team at Harlow Bros.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We’re looking for someone who can provide excellent customer service and work safely, so emphasise those qualities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Timber Yard Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Harlow Bros Ltd
✨Know Your Timber
Familiarise yourself with different types of timber and their uses. Being able to discuss the products confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role is customer-facing, so demonstrating your ability to be polite, helpful, and professional will be key.
✨Show Your Team Spirit
This position requires teamwork, so think of instances where you've successfully worked as part of a team. Highlighting your collaborative skills will resonate well with the management team.
✨Safety First
Understand the importance of safety in a yard environment. Be ready to discuss how you prioritise safety in your work and any relevant experience you have with manual handling or operating machinery.
