At a Glance
- Tasks: Join a vibrant sales team, serving customers and processing sales enquiries.
- Company: Harlow Timber Group, a leading provider of quality timber products.
- Benefits: Life assurance, 10% discount, online GP access, and in-house training.
- Other info: Employee-owned company promoting diversity and career development.
- Why this job: Be part of a dedicated team and grow your skills in a supportive environment.
- Qualifications: Timber knowledge, retail experience, and good IT skills.
The predicted salary is between 22000 - 26000 £ per year.
Location: Harlow Bros Coalville, Thornborough Road, Coalville, Leicestershire, LE67 3TH.
Employment Type: Full-Time, Permanent
Hours of Work: 44.5 hours per week to be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.
Position Overview: We are seeking a dedicated Timber Centre Sales Assistant to join our team in Coalville. As a Timber Centre Sales Assistant you will be part of a vibrant branch‑based sales team that work together internally to process all incoming sales and enquiries over the trade counter, telephone, and email.
What you’ll be doing as Timber Centre Sales Assistant:
- Answering incoming phone calls and responding to emails
- General housekeeping in the showroom and office areas
- Replenishing stock in the showroom
- Working from the Sales Office and trade counter, serving customers, discussing their requirements, promoting and selling product.
- PI counts and Stock Taking duties
Your Skills:
- Timber knowledge
- Merchant experience
- Retail experience
- Good literate and numerate ability
- IT experience
What We Offer:
- Life assurance cover
- Access to 24/7 online GP
- 10% Discount across Harlow Bros. Branches
- Employee Assistance Programme
- Extras retail discounts & Beyond Card
- Employee Referral Scheme
- In House Training and Recognised Qualifications
Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence. Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee‑owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.
Timber Centre Sales Assistant employer: Harlow Bros Ltd
Harlow Timber Group is an exceptional employer located in Coalville, offering a supportive and inclusive work environment where employees are empowered through our Employee Ownership Trust. We provide comprehensive benefits including life assurance, access to a 24/7 online GP, and opportunities for in-house training and recognised qualifications, ensuring that our team members can grow and thrive in their careers. Join us to be part of a dedicated sales team that values collaboration and customer service excellence, all while enjoying a vibrant workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Timber Centre Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harlow Timber Group. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your skills, like timber knowledge and customer service experience, can benefit the team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it’s a sales assistant role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Timber Centre Sales Assistant role!
We think you need these skills to ace Timber Centre Sales Assistant
Some tips for your application 🫡
Show Your Timber Knowledge:Make sure to highlight any experience or knowledge you have about timber products in your application. We love seeing candidates who are passionate about the industry and can bring that enthusiasm to our team!
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the Timber Centre Sales Assistant role. Mention specific skills from the job description, like your retail experience or IT skills, to show us you’re the perfect fit.
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep your application professional. Use clear language and structure your CV and cover letter well. We want to see your personality shine through, but also your professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Harlow Bros Ltd
✨Know Your Timber
Brush up on your timber knowledge before the interview. Familiarise yourself with different types of timber products and their uses, as well as any recent trends in the industry. This will show your passion for the role and help you engage in meaningful conversations with the interviewers.
✨Showcase Your Customer Service Skills
As a Timber Centre Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to handle customer enquiries and promote products confidently.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and how you would handle specific scenarios in the showroom or trade counter. Think about how you would manage stock replenishment or assist a customer with a complex request. Practising these scenarios can help you articulate your thought process during the interview.
✨Emphasise Teamwork
Since you'll be part of a vibrant sales team, highlight your teamwork experience. Share stories that illustrate how you've collaborated with others to achieve common goals. This will show that you're not just a great individual contributor but also someone who thrives in a team environment.
