Location: Harlow Timber Systems, Walker Road, Forest Business Park, Bardon Hill, Coalville, Leicestershire , LE67 1TU Employment Type: Part-Time, Permanent Hours of Work: 30 Hours Per Week Position Overview: We are seeking a dedicated Apprentice Administrator to join our team in Bardon. You will be responsible for the processing of paperwork and dealing with customer queries in a timely manner. You will also be fielding and directing customer queries to the relevant individual/department and dealing with them if admin related. You will support the department in providing a high level of customer service and help to develop repeat business. What you’ll be doing as an Apprentice Administrator: Ensuring the accurate and proficient maintenance of filing systems Proactively follow up quotation issues by the design team via telephone or email Fielding queries in a professional and efficient manner, and thereafter relay the queries to the relevant team member Accurate data input Provide administrative support to the truss design and management team Liaise with customers regarding new projects, upcoming opportunities and current enquires Support the wider department in achieving sales and customer service objectives Assisting with the preparation and maintenance of departmental records Your Skills: Attention to detail Customer Service Complaint handling Excellent communication skills, both verbal and written Good organisational and time management skills A proactive approach to following up opportunities and building customer relationships Ability to work effectively as part of a team What We Offer: Life assurance cover Access to 24/7 online GP 10% Discount across Harlow Bros. Branches Employee Assistance Programme Extras retail discounts
Sales Administrator employer: Harlow Bros Ltd
Harlow Timber Group is an exceptional employer that values precision and quality in its manufacturing processes. Located in Kettering, we foster a supportive work culture that prioritises employee growth through training and development opportunities, ensuring our team members thrive in their roles. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all while working in a safe and collaborative environment.
