At a Glance
- Tasks: Serve customers, manage stock, and provide excellent service in a dynamic environment.
- Company: Join Harlow Timber Group, a leading provider of quality timber products.
- Benefits: Enjoy life assurance, 10% discounts, and access to 24/7 online GP.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a supportive team that values quality, integrity, and teamwork.
- Qualifications: Customer service skills and a positive attitude are essential; forklift license is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Location: Harlow Bros Long Whatton, Hathern Road, Long Whatton, Loughborough, Leicestershire, LE12 5DE
Employment Type: Full-Time, Permanent
Hours of Work: 44.5 Hours per week to be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.
Position Overview
We are seeking a dedicated Customer Sales Assistant to join our team in Long Whatton. As a Customer Sales Assistant you will offer a knowledgeable, helpful, and professional service to our customers and undertake various different duties.
What you’ll be doing as a Customer Sales Assistant:
- Greeting and serving customers on the yard and from the trade counter.
- Manual rack filling with timber and sheet materials.
- Serving Customers on the Trade Counter.
- Forklift duties as applicable to your individual skill set and development.
- Machining duties as your skill set develops.
- To provide a prompt, polite, helpful and professional service to customers in branch and always promoting a positive company image.
Your Skills:
- Ability to identify and locate products quickly and accurately.
- Ability to provide a courteous and professional approach to customers.
- Ability to self-motivate, organise, and execute tasks.
- Ability to work safely and cleanly.
- Good basic numerate and literate skills.
- Forklift License desirable but not essential.
What We Offer:
- Life assurance cover.
- Access to 24/7 online GP.
- 10% Discount across Harlow Bros. Branches.
- Employee Assistance Programme.
- Extras retail discounts & Byond Card.
- Employee Referral Scheme.
- In House Training and Recognised Qualifications.
How to Apply:
Join us at Harlow Timber Group and become a part of a company that values quality, integrity, and teamwork. We look forward to welcoming you to our team!
Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.
Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee-owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.
Customer Sales Assistant in Loughborough employer: Harlow Bros Ltd
Harlow Timber Group is an exceptional employer located in Long Whatton, offering a supportive and inclusive work culture that prioritises employee growth and development. With benefits such as life assurance, access to a 24/7 online GP, and in-house training leading to recognised qualifications, we empower our team members to thrive while enjoying a rewarding career in the timber industry. Join us and be part of a company that values quality, integrity, and teamwork, all within a vibrant community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Assistant in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harlow Timber Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Customer Sales Assistant. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction with your potential future colleagues.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Sales Assistant in Loughborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Sales Assistant role. Highlight your relevant skills, like customer service experience and product knowledge, to show us you’re the perfect fit!
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through. A friendly tone can make a big difference and help us get to know you better.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Bullet points can help us quickly see what you bring to the table!
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Harlow Bros Ltd
✨Know the Company
Before your interview, take some time to research Harlow Timber Group. Understand their values, products, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to stay polite and professional, even in challenging situations.
✨Demonstrate Your Product Knowledge
Familiarise yourself with common timber products and building materials. Being able to identify and locate products quickly is crucial for this role. If you can, visit a local store or browse online to get a feel for the products you might be dealing with.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Customer Sales Assistant. This shows that you're engaged and thinking about how you can fit into the company.
